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  zaheer133

  Participant

  August 13, 2020 at 22:02

  Activation key is not working. Please help

  #247767 Copied Theme version: .8. WooCommerce version: https://xstore.8theme.com/preview-new/

  9 Answers

  

  ali

  Participant

  August 13, 2020 at 23:06

  don’t update your WordPress

  #247769 Copied
  

  zaheer133

  Participant

  August 13, 2020 at 23:50

  ? didnt get you

  #247773 Copied
  

  John Holden

  Participant

  August 14, 2020 at 04:54

  Hi,

  What version of WP do you use? There is an issue with activation when WP is 5.5, so downgrade the WP version or update the theme and Core plugin (latest versions can be downloaded from here – https://www.8theme.com/downloads/ ).

  Regards,
  Hung PD

  #247789 Copied
  

  zaheer133

  Participant

  August 14, 2020 at 06:27

  5.5 wordpress version which is install in my hosting

  #247808 Copied
  

  zaheer133

  Participant

  August 14, 2020 at 06:28

  https://www.8theme.com/downloads/ Already install in this link but not working .. solve my problem its urgent need based website

  #247809 Copied
  

  zaheer133

  Participant

  August 14, 2020 at 06:31

  i can share screen with you solve my Problem as soon as..

  #247810 Copied
  

  zaheer133

  Participant

  August 14, 2020 at 06:32

  Already Latest version .. installed

  #247811 Copied
  

  zaheer133

  Participant

  August 14, 2020 at 07:13

  which version of wp work perfectly?

  #247813 Copied
  

  Rose Tyler

  Support staff

  August 14, 2020 at 07:46

  Hello,

  Sorry for the delay in answering.
  With the latest version of the theme – 6.3.9.1 and XStore Core – 2.3.9.1v, you should not face any problem with the theme activation, so clear cache and check one more time.
  Provide us with temporary wp-admin access, if you need any further assistance.

  Regards

  #247815 Copied