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  Websmith

  Participant

  August 6, 2020 at 16:09

  Hi,

  I’m an experienced .NET programmer new to WordPress and trying to build a small website with an ecommerce element. I’ve downloaded and installed XStore and when working on the site I noticed it take 3-4 minutes to load first time. While configuring the site the footer disappeared and then a couple of days later the main menu disappeared – this may be down to me but I can’t find a way to display them again. I’ve tried configuring the template on my own computer on Wamp but it won’t import anything even though the server requirements are all green.

  Please, contact administrator
  for this information.

  #246764 Copied Theme version: 6.3.9 WooCommerce version: 4.3.1

  2 Answers

  

  Rose Tyler

  Support staff

  August 6, 2020 at 16:39

  Hello,

  Thanks for contacting us.
  I do not face the mentioned problem with the speed on your site, but I would recommend you to read this article – https://www.8theme.com/documentation/xstore/troubleshooting/how-to-speed-up-my-website/
  About footer, https://prnt.sc/tv6now , for example, screenshots from our demo – https://prnt.sc/tv6p0k (Theme Options > Footer) > https://prnt.sc/tv6pca https://prnt.sc/tv6pnc https://prnt.sc/tv6puu
  About header, Theme options > Header builder https://prnt.sc/tv6qoh https://www.youtube.com/watch?v=RbdKjQrFnO4&list=PLMqMSqDgPNmDu3kYqh-SAsfUqutW3ohlG
  I have changed settings for the header and Footer, please check now and edit them depends on your needs.

  What error messages did you get?
  Turn on debug mode in WordPress – https://wordpress.org/support/article/debugging-in-wordpress/ to find out what error appears on your site, it will point you in the right direction what needs to be fixed.

  Regards

  #246768 Copied
  

  Websmith

  Participant

  August 6, 2020 at 17:30

  I’m impressed – both by the speed of the reply and the depth of the template, I’m new to WordPress and wasn’t expecting so many features. If I can solve the speed issue I will most certainly use this template again. Thank you so much for doing this.

  #246774 Copied