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To use this element select instagram user

This topic has 6 replies, 3 voices, and was last updated 5 years, 4 months ago ago by Rose Tyler

John Becker

Participant

August 6, 2020 at 00:06

https://prnt.sc/tuqxyh
when I update the cart, it gave me this message: ‘To use this element select instagram user‘, How can I fix it

#246683 Copied Theme version: 6.3.9 WooCommerce version: last

5 Answers

John Holden

Participant

August 6, 2020 at 05:16

Hi,

Please see screenshots – http://prntscr.com/s0at4r http://prntscr.com/s0atlp
Here you can watch our video tutorials – https://www.youtube.com/user/8theme/videos and read docs – https://www.8theme.com/documentation/xstore/

Regards,
Hung PD

#246693 Copied

John Becker

Participant

August 6, 2020 at 05:37

you mean shoul I create a footer, o add an account instagram?, in statick block I dont have a page Prefooter

https://prnt.sc/tuuf2u
there was one new error, when I go to checkout

#246695 Copied

John Holden

Participant

August 6, 2020 at 05:40

Hi,

Please send:

– Admin info (wp-admin URL, username, password)

I will check this problem for you.

Regards,
Hung PD

#246697 Copied

John Becker

Participant

August 6, 2020 at 05:52

https://prnt.sc/tuuf2u
when you checkout the web site looks small, it should be normal

Please contact administrator
for this information.

#246701 Copied

Rose Tyler

Support staff

August 6, 2020 at 06:44

Hello,

Turn on debug mode in WordPress – https://wordpress.org/support/article/debugging-in-wordpress/ to find out what error appears on your site, it will point you in the right direction what needs to be fixed.
Let us know the result, provide temporary FTP access also.

Please note that when you have multiple plugins installed and activated on your site, it can slow it down. So, please, keep enabled only those plugins that you really need for the correct functioning of your site and disable all the plugins that you don’t use.

Regards

#246704 Copied
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