XStore old header migrate to Header Builder

Solved6 replies3 participantsUpdated by Tiit

  • Avatar: Tiidush
    Tiit
    Participant

    Need instruction how to migrate header after XStore upgrade from 5 to 6.
    Simply updating everything can’t make new header(Header Builder) visible. Old header elements does not appear in Header Builder. Old one have to be killed somehow or imported into Builder?

    #246140 Copied Theme version: 6.3.9 WooCommerce version: -

    6 Answers

    Avatar: Rose Tyler
    Rose Tyler
    Support staff

    Hello,

    Once Header builder is enabled you need to builder the header structure for desktop and mobile from scratch (here are some video tutorials – https://www.youtube.com/watch?v=RbdKjQrFnO4&list=PLMqMSqDgPNmDu3kYqh-SAsfUqutW3ohlG ) or import one of demo templates (Theme Options > Header builder > Header templates > Ready To Go Headers) and change it depends on your needs.

    Regards

    #246145 Copied
    Avatar: Tiidush
    Tiit
    Participant

    There is some mess with my header on this particular site.
    Switching on the Header Builder for very first time, the header on preview pane must be empty. But it’s not – there are old menu elements and i can’t find a way to remove them.
    See it on screenshot https://gyazo.com/b3146544da127881dea817662da09677

    #246159 Copied
    Avatar: John Holden
    John Holden
    Participant

    Hi,

    Please send:

    – Admin info (wp-admin URL, username, password)

    I will check this problem for you.

    Regards,
    Hung PD

    #246197 Copied
    Avatar: Tiidush
    Tiit
    Participant

    Would be nice you help.
    Header Builder Logo section screenshot:
    https://gyazo.com/3da187a15d1f5d75638b8a932cfa4f8d

    Please contact administrator
    for this information.
    #246210 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff

    Hello,

    Try to disable all third-party plugins that do not come bundled with our theme https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , and check how it works then.
    Do you have the same problem when parent theme is activated?
    Let us know and provide temporary FTP access, so we can take a closer look.

    Regards

    #246213 Copied
    Avatar: Tiidush
    Tiit
    Participant

    Of course, version 6 header.php is completely different compare to ver.5.
    Child theme header.php updated and all good.
    Case closed.

    Thank you for hint!

    Tiit

    #246485 Copied

The issue related to '‘XStore old header migrate to Header Builder’' has been successfully resolved, and the topic is now closed for further responses