Theme Options not working - by Juanma Sanchez

Solved2 replies2 participantsUpdated by Juanma Sanchez

  • Avatar: Juanma_Sanchez
    Juanma Sanchez
    Participant

    Good Morning!
    I have been noticing for a few days the failure to start the Theme Options.
    I waited to update to the new version 6.3.9, but the bugs keep popping up. I describe them:

    1. When pressing Theme Optios, the start is blocked and I cannot do anything, since it is in the “loading” state all the time.

    2. In previous versions in the optios theme, a green rectangle appeared with an action wheel to directly access the menu or option that we want to modify.
    For a few days, that option no longer appears and you must manually search among all the menus of the theme options what you want to change.

    I show you one image with my problems: https://pasteboard.co/Jk1si1L.png

    Regards!

    #245973 Copied Theme version: 6.3.9 WooCommerce version: 4.3.1

    2 Answers

    Avatar: Rose Tyler
    Rose Tyler
    Support staff

    Hello,

    I can see this error in browser console – http://prntscr.com/tr4xeh , try to disable the mentioned plugin, and check Theme Options then.

    Regards

    #245999 Copied
    Avatar: Juanma_Sanchez
    Juanma Sanchez
    Participant

    Perfect!!! Thanks!

    #246032 Copied

The issue related to '‘Theme Options not working’' has been successfully resolved, and the topic is now closed for further responses