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  Tiit

  Participant

  July 27, 2020 at 05:46

  Hi!

  At the very top of page all works, but scrolling down inputs on sidebar form disabled.

  #245544 Copied Theme version: 6.3.8 WooCommerce version: -
  9 Answers
  

  Rose Tyler

  Support staff

  July 27, 2020 at 11:16

  Hello,

  Please describe the problem in more detail with screenshots.
  Lightshot Screenshot tool https://app.prntscr.com/en/index.html makes screenshots and generates links then you can provide links of screenshots here.

  Regards

  #245564 Copied
  

  Tiit

  Participant

  July 27, 2020 at 11:47

  Here you are the short clip how input behave:
  https://gyazo.com/e5b033488cd5ebc6c25bf2007ce282ac

  At the beginning all good. After scroll down i can click cursor in focus for like 0,2 sec.

  #245576 Copied
  

  Tiit

  Participant

  July 28, 2020 at 12:49

  Any ideas what causes issue?

  #245652 Copied
  

  Olga Barlow

  Participant

  July 28, 2020 at 15:41

  Hello,

  Provide us, please, with temporary WP Dashboard and FTP access to your site to check the problem in more detail.

  Regards

  #245692 Copied
  

  Tiit

  Participant

  July 29, 2020 at 05:23

  Here you are the credentials:

  Please contact administrator
  for this information.

  #245751 Copied
  

  Olga Barlow

  Participant

  July 29, 2020 at 11:05

  Hello,

  Thank you for the information. I have passed your issue to our developers. I’ll inform you once they fix the problem.

  Regards

  #245806 Copied
  

  Olga Barlow

  Participant

  July 29, 2020 at 12:41

  Hello,

  Check now.

  Regards

  #245842 Copied
  

  Tiit

  Participant

  July 29, 2020 at 13:26

  Excellent support!
  Can you tell me shortly what caused error?

  Thank you!

  Please contact administrator
  for this information.

  #245858 Copied
  

  Olga Barlow

  Participant

  July 29, 2020 at 13:52

  Hello,

  You are welcome.
  We made some fixes of scripts. It will be included to the next theme update.

  Regards

  #245865 Copied
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