The variation selected doesn't become active

This topic has 4 replies, 2 voices, and was last updated 5 years, 4 months ago ago by Olga Barlow

  • Avatar: zpaul
    zpaul
    Participant
    July 26, 2020 at 16:52

    In the video, the first bag shown doesn’t make the selected color show up. the issue is even worse on mobile. The other bags seem to work, but only sometimes. When I go to the first bag again, it takes several clicks until the active variation is finally shown.

    Please, contact administrator
    for this information.
    3 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 27, 2020 at 16:10

    Hello,

    That’s very strange but we did not face issue on mobile https://gyazo.com/f27acbcced6a2ac0e497460b94e17b25 or desktop https://gyazo.com/d3c33d0297baebbe9419a30440177300
    What mobile device did you use to check and what desktop browser?

    Regards

    Avatar: zpaul
    zpaul
    Participant
    July 27, 2020 at 16:43

    Both are safari mobile and desktop

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 28, 2020 at 13:35

    Hello,

    Strange but don’t face the mentioned issue to tell you what could be the reason of it.

    Regards

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