• 

  Roberto Latorre

  Participant

  July 22, 2020 at 18:25

  I have imported the theme Organic_02 but it is different from the one I saw on your website

  During the installation of the theme it gave the following messages:
  – media not installed
  – grid-builder not installed
  – options not installed

  Please help me

  #245097 Copied Theme version: 2.3.8 WooCommerce version: 4.3.1
  6 Answers
  

  Olga Barlow

  Participant

  July 22, 2020 at 19:01

  Hello,

  Provide us with temporary WP Dashboard access to your site to check and help you.

  Regards

  #245105 Copied
  

  Roberto Latorre

  Participant

  July 22, 2020 at 19:36

  Thanks for reply

  Please contact administrator
  for this information.

  #245111 Copied
  

  John Holden

  Participant

  July 23, 2020 at 05:38

  Hi,

  Would you mind if I erase all content and re-import?

  Regards,
  Hung PD

  #245128 Copied
  

  Roberto Latorre

  Participant

  July 23, 2020 at 07:06

  Okay, you can delete everything and start from the beginning.

  I would appreciate it if you also help me put it in Spanish

  Thank you

  #245131 Copied
  

  Olga Barlow

  Participant

  July 23, 2020 at 16:21

  Hello,

  Check now.

  Regards

  #245174 Copied
  

  Roberto Latorre

  Participant

  July 23, 2020 at 16:34

  Thanks so much for the help, it really goes as expected.

  Now I will continue with my implementation, see you soon

  #245177 Copied
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