• 

  maria

  Participant

  July 1, 2020 at 19:53

  Hi, I have uploaded all products and face the following issues:
  1.-Even though products have been assigned with menu order, they appear randomly.
  2.-Related products/ checkout suggestions, doesn’t match with the specific products I assigned directly in Woocommerce (for each product)
  any suggestions?

  #242902 Copied Theme version: 6.3.5
  5 Answers
  

  Rose Tyler

  Support staff

  July 2, 2020 at 07:10

  Hello,

  How does it work with Storefront (default WC theme)? Go to Appearance > Themes > install and activate Storefront and check.
  You can specify up-sells and cross-sells products, not related – https://docs.woocommerce.com/document/related-products-up-sells-and-cross-sells/

  Regards

  #242945 Copied
  

  maria

  Participant

  July 2, 2020 at 18:51

  Hi Rose, I think it would be easier for me just to edit some items, I have my products divided by categories https://prnt.sc/taml36 but after these categorised products , if you scroll down after, there is a display of 5 random items which I think it would be easiest to delete al together https://prnt.sc/tammpm . I have tried to edit this but can’t find where to do it. could you help ?

  #243035 Copied
  

  Olga Barlow

  Participant

  July 2, 2020 at 21:30

  Hello,

  Access to the Dashboard that you previously provided does not work http://prntscr.com/taphf1 . So, can’t check your site to help you.

  Regards

  #243056 Copied
  

  maria

  Participant

  July 2, 2020 at 22:45

  sorry about that, i’m giving you new access now. hope you can help me

  Please contact administrator
  for this information.

  #243060 Copied
  

  Rose Tyler

  Support staff

  July 3, 2020 at 08:05

  Hello,

  This page is selected as Shop in WooCommerce settings http://prntscr.com/taxyso so these products are shown automatically http://prntscr.com/taxz1e
  On our demo, “Our menu” and “Shop” are 2 different pages – http://prntscr.com/taxzf9 https://xstore.8theme.com/demos/burger/our-menu/ https://xstore.8theme.com/demos/burger/shop/

  Regards

  #243086 Copied
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