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Price filter widget issue - by eyupdmg - on WordPress WooCommerce support

This topic has 6 replies, 2 voices, and was last updated 5 years, 6 months ago ago by Rose Tyler

eyupdmg

Participant

June 19, 2020 at 09:56

Hi,
I found 2 issues on shop sidebar widgets.

1- Price filter not showing up when i select on the options as default open always option. But it works if i select collapse all by default.

Example: https://prnt.sc/t2lchq

2- And i can’t select multiple filters. When i select second filter first selection is refused.Normally should be selected how many filter valid for an product.

Example: https://prnt.sc/t2leoz

Please, contact administrator
for this information.

#241361 Copied Theme version: 6.3.5 WooCommerce version: last

5 Answers

Rose Tyler

Support staff

June 19, 2020 at 13:25

Hello,

1) We do not see the problem – http://prntscr.com/t2pu3s Please clear cache and check one more time. Provide us with URL of page where the problem is visible.
2) Check now. Filters widgets are not static so cache for them should be disabled – https://prnt.sc/t2pp5j (independent of the theme).

Regards

#241396 Copied

eyupdmg

Participant

June 19, 2020 at 13:59

Please check like this;

https://prnt.sc/t2qlte

#241400 Copied

Rose Tyler

Support staff

June 19, 2020 at 17:28

You are using the default WC price filter, but it can’t work there, because the category page doesn’t have products at first, and products, that are displayed after ajax filtration, can’t be recognized by this widget. You can disable Ajax filtration via Theme Options or use our price filter https://prnt.sc/t2uj8n > https://prnt.sc/t2ujtz (we already added this widget to the Shop sidebar for testing).

Regards

#241437 Copied

eyupdmg

Participant

June 19, 2020 at 20:58

It’s oke now. Thanks

#241452 Copied

Rose Tyler

Support staff

June 20, 2020 at 07:08

You’re welcome!

Regards

#241476 Copied
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