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  lakoz61

  Participant

  June 17, 2020 at 08:42

  I can’t translate some words in Woocommerce Mails. I have already translate all the words in Loco Translate, also the plugin of wordpress. I have also sync everything. But no results.

  Words in mails: billing address, shipping address, quantity, price

  An other problem is in the static blocks. In “Single product sidebar – Our offers”, I have changed some words, but these are not visible when I visit the site. But in the static blocks I can see these.

  How can I solve these?

  Please, contact administrator
  for this information.

  #241091 Copied Theme version: 6.3.5
  5 Answers
  

  Rose Tyler

  Support staff

  June 17, 2020 at 13:40

  Hello,

  Provide screenshots of mails with untranslated words and temporary wp-admin access.
  Lightshot Screenshot tool https://app.prntscr.com/en/index.html makes screenshots and generates links then you can provide links of screenshots here.

  Regards

  #241125 Copied
  

  lakoz61

  Participant

  June 17, 2020 at 15:02

  Please contact administrator
  for this information.

  #241133 Copied
  

  Rose Tyler

  Support staff

  June 18, 2020 at 08:43

  Hello,

  As I can see, you have WC translation in 2 places – http://prntscr.com/t1vyju It can be the reason for a conflict. Please read this article – https://docs.woocommerce.com/document/woocommerce-localization/ Contact support of woocommerce to get further assistance.
  About static block content, it looks like a cache effect. Clear server (Varnish) and browser cache and check the sidebar again.
  Also, Elementor plugin can be enabled for static blocks – http://prntscr.com/t1w4o7

  Regards

  #241224 Copied
  

  lakoz61

  Participant

  June 18, 2020 at 12:38

  Hello,

  I have removed one, but the problem continues.

  Regards

  #241265 Copied
  

  lakoz61

  Participant

  June 18, 2020 at 12:54

  I have figured out something, when I deactivate Kadence email designer its like normal. When I activate it, problem appears.

  #241267 Copied
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