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Shop & Variation Images - by Tim Alder

This topic has 5 replies, 2 voices, and was last updated 5 years, 6 months ago ago by Olga Barlow

Tim Alder

Participant

June 12, 2020 at 07:38

Hi,

Me again!

I am having an issue with the shop page & variation images on all products.

When I have the Lazy Load enabled I have variation images work correctly, however I have no images except one on the shop page. However if I set this to default then the shop page images load and the variation images do not load.

I have checked with my hosting provider and disabled their own CDN & web optimisation in case it was that. This made no difference.

Please can you look at this urgently as I have a live date for next week and this needs to be resolved?

I have provided all login details & FTP, however as per previous supports I will need your IP addresses to unlock these for this to work

Please, contact administrator
for this information.

#240509 Copied Theme version: 6.3.5 WooCommerce version: 4.2.0

4 Answers

Tim Alder

Participant

June 12, 2020 at 16:26

Any progress on this?

#240596 Copied

Olga Barlow

Participant

June 12, 2020 at 22:30

Hello,

Take my apologies for the delay in answering.
Problem with images caused by Imagify plugin, actually because of this option https://prnt.sc/syrkbr Once I disabled it everything is ok. Check your site now.

Regards

#240621 Copied

Tim Alder

Participant

June 13, 2020 at 07:56

Hi,

Thanks for this, this has resolved the issue here however in doing this it seems to have slowed my site down which I have had endless problems with.

#240628 Copied

Olga Barlow

Participant

June 13, 2020 at 17:03

Hello,

You are welcome.
Then use this option http://prntscr.com/sz39w3 instead of the picture tag. Using that tag makes changes the HTML structure and causes the problem.

Regards

#240684 Copied
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