Translations not working - by Matiasvf - on WordPress WooCommerce support

This topic has 6 replies, 2 voices, and was last updated 5 years, 6 months ago ago by Olga Barlow

  • Avatar: Matiasvf
    Matiasvf
    Participant
    June 8, 2020 at 13:41

    Theres some strings that even though I edited them on the Loco plugin they still appear in English on the website. I cleared the cache so its not that.

    https://paste.pics/a655661f6f2bd3a918fd580a0e30b579
    https://paste.pics/3519683692571d5f53436beb23011c17

    https://paste.pics/e32e19969b85ceda77c3b432bd90d942
    https://paste.pics/2e85e8a938d9996239b9fb03e790f9ec

    5 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 8, 2020 at 13:54

    Hello,

    Could you, please, provide us with temporary WP Dashboard access to your site and we’ll check the issue?
    Did you translate XStore theme, XStore core plugin or just WooCommerce plugin?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 8, 2020 at 13:54

    Hello,

    Could you, please, provide us with temporary WP Dashboard access to your site and we’ll check the issue?
    Did you translate XStore theme, XStore core plugin or just WooCommerce plugin?

    Regards

    Avatar: Matiasvf
    Matiasvf
    Participant
    June 8, 2020 at 14:05

    I translated the theme, the Woocommerce plugin comes with a translation automatically. But the strings that are not working are part of the XStore theme.

    Please contact administrator
    for this information.
    Avatar: Matiasvf
    Matiasvf
    Participant
    June 8, 2020 at 23:57

    ?

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 9, 2020 at 12:38

    Hello,

    Sorry for the delay in answering.

    Translation file was placed to incorrect folder http://prntscr.com/swi78a https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/
    Once I placed file to correct directory everything is ok http://prntscr.com/swicav

    Regards

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