This topic has 18 replies, 3 voices, and was last updated 3 years, 10 months ago ago by Rose Tyler
Hi
I noticed the problem with Variation Gallery working.
I used builed in option of using Variation Gallery slider
https://prnt.sc/sl19hz
Products with less 10 variations – the variation gallery slider works well, for ex https://provg.ro/shop/foundation-new-skin/
But up to 50 variations do not show additional img and sliding, for ex page https://provg.ro/shop/color-extasy/
But in admin page there are 3 additional img for every variation
https://prnt.sc/sl1dae
What is wrong? I have so many problemes with variations in your theme and meet with new one every update… it is so pitty.
Can you help me to solve the problem asap for not to waist much time?
Thanks
built in Variation Gallery do not work at all
Hello,
Sorry for the inconvenience that you faced.
Could you, please, provide us with WP Dashboard and FTP access to your site to check and help you?
Regards
here you are
i will appriciate your help
thank you
Hello,
I have passed your issue to our developers. I’ll inform you once they fix the problem.
Regards
Hi
I interesting to know about the probleme fixing. Is it possible to solve in near time?
Thanks
Hello,
Unfortunately, this issue with a great number of product variations required some re-coding of this option in general. I’m working with my team to resolve the issue but we need much more time to finish this than expected. So, please, disable this in theme options till we fix the issue.
Take my apologies for the inconvenience.
Regards
Thank you for yur unswer
Can you tell me is it possible to fix in 1-2 weeks at least, cos I need to start my site and I do not know what to do – variation slider is one of my reason to buy your theme
Thank you very much
Hello,
We’ll do our best to fix the problem within 1 week.
Regards
Hello Olga
Sorry to bother you again, but I would like to know the result, may be any ides or way to solve? As I understand the probleme in theme code and need an upgrate for all – am I right?
Thanks again and again…
Hello,
The problem is more difficult than we expected. Unfortunately, we need more time.
Regards
Hello,
We have uploaded fixed version of our theme to your site. Check the variation gallery now, please.
Regards
Hello, Olga
thank you for help
I checked the verible product with 50 variations and variation gallery ia working fine now
one question – it looks different from simple product (there are no side errows) – is it norm or not?
and changes you have made to theme – in the next update will it work the same?
can I make automatic theme updates in future?
thanks
regards
Hello,
Fixed, check again, please.
We’ll include the fix to the next theme update, so you should not face issues with this after update.
Regards
Hello,
thank you for your answer
yes, I understand about updating, thank you
but the question about variation gallery arrows is open (sorry for mistake)
there are two arrows in simple product gallery and no one in variation product gallery
here are the screens
https://prnt.sc/t0ido8
https://prnt.sc/t0idx8
thank you in advance
regads
Hello,
We fixed the arrow previous time https://gyazo.com/6f7683ed509d55ca08fb2b25d2401437 We don’t see issues with this. Try to flush cache (browser and plugin cache).
Regards
Hello,
yes, sorry, you were right, cos cache, all now is correct
thanks a lot for your help
Regards
Hello,
You’re welcome!
Regards
The issue related to '‘Problem with Product Variation Gallery with more when 10 variations’' has been successfully resolved, and the topic is now closed for further responses