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Update error via customize: Do not update!

This topic has 7 replies, 3 voices, and was last updated 5 years, 7 months ago ago by yaronb

yaronb

Participant

May 15, 2020 at 12:12

Hey

I’m entering the customize area

The error appears to me: https://prnt.sc/shaik6

It comes in all kinds of options,

I have tried to update this area as well: https://prnt.sc/shajan

I’d love to see you

Please, contact administrator
for this information.

#237363 Copied Theme version: Lingerie WooCommerce version: 4

6 Answers

Rose Tyler

Support staff

May 16, 2020 at 10:16

Hello,

I do not see any problem with Theme Options publishing right now. Describe in more detail what exactly should be done to see the problem.

Regards

#237480 Copied

yaronb

Participant

May 16, 2020 at 20:19

Hey

I’m not doing anything special,

I’m a property here https://prnt.sc/si28fz

And now this is the message that appears to me https://prnt.sc/si27rk
It’s empty now! No error text as it appeared earlier: https://prnt.sc/shajan

Would appreciate help

Thank you very much

Yaron

#237574 Copied

Rose Tyler

Support staff

May 17, 2020 at 09:04

Hello,

It is strange, I do not face this problem on your site.
Please check your internet connection. Also, try to check from another browser.

Regards

#237596 Copied

yaronb

Participant

May 17, 2020 at 14:18

Hey

I connected this time through an Internet browser,
To explore a possibility.

This is what appeared to me now: https://prnt.sc/sie7hq

Pay attention :
I clean my CDN cache, server and website on a daily basis.
Because of the great work on the site.

I agree because it’s weird, like many other glitches there were.
But I don’t know what to do because the fault doesn’t have a logical explanation.

Is there any way you can check more options from your side?

Thank you

Yaron

#237614 Copied

Olga Barlow

Participant

May 18, 2020 at 16:05

Hello,

Never use IE to check something. It’s out of date browser that does not support a lot of modern CSS code. Use Mozilla or Safari if you have iOS.

We checked and don’t see any issues from our side https://gyazo.com/2b51f27aaf5b92fe4f3597469e81fb33
You may check the server error logs. Do you have any errors there?

Regards

#237736 Copied

yaronb

Participant

May 18, 2020 at 16:59

Hi there

I do not use with IE

Have it on every computer as standard browser as you know.

I’m reviewing a general view, the browser’s fit.

Because it’s important for me to be a perfect fit for all browsers.
Old fashioned too.

Anyway, I checked because I was worried that there might be a browser cache that was causing the problem I was seeing

Although I worry about cleaning regularly.

In the meantime, it doesn’t look like anything else.

I wish he would continue like that

Thank you very much

#237745 Copied
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