Hello! we don’t have ftp access at the moment since we are using amazon lightsail, only ssh access available.
But there is the file manager plugin installed, so you can check that if you need to edit any files.
Here are the steps to replicate the issue:
First, sign in using the credentials i sent you.
then
go to any product, for example:
https://gulfstore.bioskinspa.com/product/absolute-time-filler/
Add to cart
go to checkout
then click on place order after choosing
youl’ll get an error
you can access the error here too that you get here too: