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Website display issues due to failed attempt to replace previous uploads folder

This topic has 17 replies, 2 voices, and was last updated 5 years, 7 months ago ago by Olga Barlow

yaronb

Participant

May 7, 2020 at 09:52

Hi there

I’m afraid the action I tried to do was unsuccessful,
I did compress images of theme images of the site,
I wanted to mount them to serve instead of the previous ones.

Hence the “uploads” folder.
So an existing folder I put in Uploads.Old.
And the new folder instead as Uploads.

It caused a lot of disruption to the display,
https://prnt.sc/scg0ce

Unfortunately the backup I had didn’t solve the problem.
And I saw on the server quite a few folders that he opened under the OLD extension
https://prnt.sc/scg198

I really hope there is a possibility to arrange display problems

Because otherwise, we lose all the hard work you and I have been working on this template.

I would appreciate your reply,

Yaron

Please, contact administrator
for this information.

#236351 Copied Theme version: Lingerie WooCommerce version: 4

16 Answers

Olga Barlow

Participant

May 7, 2020 at 21:40

Hello,

There is only a fatal error instead of the login form http://prntscr.com/scssq9 and blank page instead of your site.

I don’t know what you removed but it was bad idea.
If you are not an advanced user of WP and are not very familiar with its folder structure and WP core files or theme files then don’t touch anything. In case you want to optimize images you may use special services to optimize them before uploading to your media library. If you already uploaded images to Media then you need to use special WP plugins to optimize images, there are a lot of such plugins with different purposes. But don’t remove any files from theme or plugins folders because you just break your site. What you probably did.

We are theme support and can help you questions related strictly to our theme options. We are sorry but all the other questions are outside the scope of our support.

Regards

#236423 Copied

yaronb

Participant

May 7, 2020 at 22:29

Before I restore the site to that point in time

#236436 Copied

Olga Barlow

Participant

May 7, 2020 at 22:49

Hello,

Ok.

Regards

#236444 Copied

yaronb

Participant

May 7, 2020 at 23:28

Olga

The site was temporarily restored to a separate folder due to recovery difficulties
https://cislen.com/test/

There are some display issues on the home, store, / about-us /
And a few more pages

Can you fix such problems?

#236456 Copied

yaronb

Participant

May 8, 2020 at 01:13

Hey

I have a great line

The site is back in the air and seems to be all right

Except for one picture I don’t know how to put it back
https://prnt.sc/scvr9b

Can you explain to me how you align images in this case?

Thank you

#236460 Copied

yaronb

Participant

May 8, 2020 at 03:25

Hi Olga again

I want to know if the folders that have the OLD extension can be deleted,
There are a number of files that have existing and previous folders.
Performed after restoration.

Is this possible?

You can see it here
https://prnt.sc/scx2i2

Thanks

#236470 Copied

yaronb

Participant

May 8, 2020 at 06:55

hello

Today I found out that there is some problem in a database,

I would be happy to tell me if you can arrange this within the warranty or for a fee,

The problem as I see it from my side,

I’m signed in to my WordPress account,

I notice that if I’m on the homepage,

He doesn’t recognize me connected at all!
(Note that there is no WordPress workbar up in the title

Plus the logo in the middle and the banner have disappeared.

https://prnt.sc/scz48g

Notice the personal area I click on, opens the window asking for private to connect
https://prnt.sc/scz5fc

If I switch to another tab,
Again without connecting again – because I’m actually already connected!

Like a shop stand, he suddenly recognizes me and a gentle logo does not appear
https://prnt.sc/scz6ct

Or any other page, the system suddenly recognizes me but no logo.

What I actually see is a homepage problem,
Logo, top banner on the home page:

https://prnt.sc/scz7u9

Small image displacement Home:
https://prnt.sc/scz8j3

I wonder if it will require manual installation and redefining,
Although it may be a very heavy cost of valuable time spent.
Not to mention things around.

I actually depend solely on your answer,

Unfortunately this is the case) -:

Please thank your reply as soon as possible,

Thank you so much for the help service,

Yaron

#236477 Copied

Olga Barlow

Participant

May 8, 2020 at 11:33

Hello,

Would you be so kind to check the theme settings first before contacting us? Your logo was broken http://prntscr.com/sd2y7e I just re-added the logo and don’t see any problems with it.

Besides did not face any problem with the admin bar http://prntscr.com/sd3y0t

Regards

#236522 Copied

yaronb

Participant

May 8, 2020 at 16:13

Hi Olga

Thanks for the response.

As for what you recorded ….

1. Logo

After site restoration, the logo appeared.

I also saw it on the board.
At first.

After moving to another page it suddenly disappeared.

And that includes the main page banner.

If it works out now it’s great.

Although it is strange.

I have already seen videos on various topics in the past.

I’m not looking for problems ((:

2. I see in your picture the top bar.

Could it belong to your cache – because you have been to this site several times?

Because I cleaned up a cache,
That’s what I see.

More than that,

Like I said, a home page doesn’t have a bar only on internal pages.

I always test on two different browsers.

To avoid confusion.

On the mobile too, I see the issue.

And there’s this part,
https://prnt.sc/scz8j3

Doesn’t he appear like this to you?

Thank you

#236548 Copied

Olga Barlow

Participant

May 8, 2020 at 17:36

Hello,

Edit the banner settings and change the size of the image http://prntscr.com/sdasud

Regards

#236567 Copied

yaronb

Participant

May 9, 2020 at 18:13

Hi Olga

I know this possibility in Elementor,
https://prnt.sc/sds3g6

But it helps solve the problem,

How do you define by your dimensions?

Thanks

#236662 Copied

yaronb

Participant

May 9, 2020 at 18:45

You will also see that I have defined your explanation
I made an update, and also deleted a cache …

https://tinyurl.com/ydhcr5ca

#236666 Copied

yaronb

Participant

May 10, 2020 at 02:32

Hey

I’m contacting you about the number listed here in the post,
A number :
# 236477

Link:
https://www.8theme.com/topic/website-display-issues-due-to-failed-attempt-to-replace-previous-uploads-folder/#post-236477

I came home and I had the opportunity to shoot and video as well
And that is a particular problem because it may mislead the user.

Like I said, if I’m signed in, it should display the WordPress bar at the top of the page.

If a normal user is logged in, his mother will identify him as logged in and not register him
SIGN IN / REGISTER

Link to photography and video

https://www.awesomescreenshot.com/video/84521?key=26756c9943b939491183424791c0a746

or

https://www.awesomescreenshot.com/video/84555?key=39ad18ff2f9cf890b7182cd63d05cb06

In addition ,

I installed a side version of my site,
Look here it works perfectly fine:

https://www.awesomescreenshot.com/video/84587?key=84ee707fe664a1430f22f8d412e803c7

URL with access details
http://cislen.com/TESTING/wp-admin/

Thank you for watching and helping with the topic

Thank you

Please contact administrator
for this information.

#236683 Copied

Olga Barlow

Participant

May 12, 2020 at 11:27

Hello,

1) Use integer http://prntscr.com/sf906i
2) Could you, please, enable the default WP theme Storefront, for example, and check if you also have the same issue with the admin bar. Let me know about the results.

Regards

#236879 Copied

yaronb

Participant

May 12, 2020 at 15:48

hello

1. I think that’s what I did.
And that didn’t solve the problem 100 percent.
But it seems reasonable.

2. I disabled the topic,
To a default theme and then I brought it back to life.
The background is completely white:
https://prnt.sc/sfeqzz

Note: I turned off and turned on the template several times
Until I was able to get the pattern back to its normal color

#236902 Copied

Olga Barlow

Participant

May 12, 2020 at 20:35

Hello,

1) Height is the same http://prntscr.com/sfkb74 no?

2) I meant not the parent theme but the default WP theme, Storefront for example https://wordpress.org/themes/storefront/
Do you have the admin toolbar when the Storefront theme is enabled?

Regards

#236965 Copied
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Website display issues due to failed attempt to replace previous uploads folder

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