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Ajac Search Cache - by 0rca - on WordPress WooCommerce support

This topic has 12 replies, 3 voices, and was last updated 5 years, 1 months ago ago by Olga Barlow

0rca

Participant

April 24, 2020 at 12:31

We have hidden some products and after clearing the cache those don’t show up in the search results anymore. But the same products still appear in the Ajax search results.

Where are those store/cached or how do we get them do heed the hidden status?

Thanks in advance
Michael

Please, contact administrator
for this information.

#234593 Copied Theme version: 6.3.1 WooCommerce version: 4.0.1

11 Answers

Rose Tyler

Support staff

April 25, 2020 at 07:20

Hello,

Try to clear the server cache. Let us know the result.

Regards

#234647 Copied

0rca

Participant

April 25, 2020 at 09:44

I already wrote that we cleared the cache, naturally.

#234656 Copied

Rose Tyler

Support staff

April 25, 2020 at 10:46

Hello,

Provide temporary wp-admin and FTP access.

Regards

#234658 Copied

0rca

Participant

April 30, 2020 at 15:09

Sorry for the late reply, I got no notification of a new post. Here you go…

Please contact administrator
for this information.

#235221 Copied

Olga Barlow

Participant

April 30, 2020 at 15:43

Hello,

Thanks. What about FTP? We need access to theme and core plugin files to fix the problem.

Regards

#235225 Copied

0rca

Participant

May 5, 2020 at 09:19

Hi Olga, sorry, I still receive no email notifications from your forum software.
Here you go…

Please contact administrator
for this information.

#235730 Copied

Rose Tyler

Support staff

May 7, 2020 at 08:19

Hello,

Sorry for the delay in answering.
We can’t see our changes, even after cache clearings, so we reverted them back.
Please make sure that access was provided to the correct destination place, or if you are using CDN, disable it temporarily so we can see the effect of changes in files.
Waiting for your reply.

Regards

#236344 Copied

0rca

Participant

June 4, 2020 at 11:52

Hi Rose,

please excuse my own delay in answering now, I was preoccupied with other projects. The details given are correct and you should “see” your changes. We have Zend OPcache installed, so that might be the reason you don’t see code changes. For your convenience I have installed a plugin to clear the OPcache (“Flush PHP OPcache” in the admin bar).
Best regards
Michael

#239877 Copied

Olga Barlow

Participant

June 5, 2020 at 11:05

Hello,

Try now, please.

Regards

#240002 Copied

0rca

Participant

June 10, 2020 at 16:02

Hi Rose,

a first test seems to indicate it works. Could you please let me know, what you have done?

Regards
Michael

#240387 Copied

Olga Barlow

Participant

June 10, 2020 at 17:22

Hello,

Recreated header using header builder. We found that the issue appears for the header templates only and everything works fine with the builder.

Regards

#240395 Copied
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