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Ubermenu - by Rashkoff - on WordPress WooCommerce support

This topic has 12 replies, 3 voices, and was last updated 4 years, 1 months ago ago by Olga Barlow

Rashkoff

Participant

March 12, 2020 at 19:45

Hello
is it possible to disable 8theme menu because is overriding the ubermenu?
Thanks
Ricky

#231200 Copied Theme version: last

11 Answers

Rose Tyler

Support staff

March 13, 2020 at 08:23

Hello,

There is no such option, it requests additional customization.
Note that we don’t give guaranty for full theme compatibility with all 3-rd party plugins.
Please describe the situation in more detail with screenshots. Maybe we will be able to give you some advice.

Regards

#231203 Copied

Rashkoff

Participant

March 13, 2020 at 12:47

Hello,

I spoke with the author of the plugin and he tell me years ago other users has the same problem and give you a tip how to resolve

The problems are two:

1. 8theme menu override the default WP menu and there’s no option to prevent this. I use WP form 15 years and this is the first time I see theme like this. For this reason there’s no possible to use other plugin menu, but also there’s no possible to use the default WP menu. Let’s say the integration of Ubermenu (or other plugin menu) can be made in php with little coding.
the second problem is huge.

2. In the admin end – menu builder, when ubermenu is active, there’s additional element of ubermenu, Uber menu advance items
https://tinyurl.com/sarfkm4
All items are with different options when apply into the menu. But now all element open the same window (the default ubermenu window) which is wrong and all elements can’t be used.
In particular the Menu Segment can’t be used.
So there’s should be possibility to “turn off” the 8theme menu options in back end menu constructor.
Please advise
Thanks
Ricky

#231226 Copied

Rose Tyler

Support staff

March 13, 2020 at 13:42

Hello,

1) Our theme uses Header Builder that allows placing menus in any part of the header, so there are no Manage Menu Locations settings. In this case, you can integrate UberMenu manually via shortcode, as described in docs of the plugin – https://sevenspark.com/docs/ubermenu-3/quick-start > add Html block in the header structure with the shortcode inside – http://prntscr.com/rft5dz
2) Provide us with temporary wp-admin and FTP access, so we can check what can be done to help you.

Regards

#231228 Copied

Rashkoff

Participant

March 17, 2020 at 16:34

Hello
1. It’s already like this
2. please see credentials in private content

thanks

Please contact administrator
for this information.

#231366 Copied

Olga Barlow

Support staff

March 17, 2020 at 19:58

Hello,

Thank you. I have passed your issue to developers. They will check the problem tomorrow. I’ll inform you once they find solution.

Regards

#231384 Copied

Rashkoff

Participant

March 20, 2020 at 14:37

Hello Olga
do you have some news?
Thanks

#231533 Copied

Olga Barlow

Support staff

March 20, 2020 at 15:08

Hello,

We have updated your site to the pre-released version of the theme where the option to disable menu settings was added http://prntscr.com/rjo2z7 Check the menu, Uber menu options work ok.

Regards

#231539 Copied

Rashkoff

Participant

March 20, 2020 at 15:29

Hi,

ok, I’ll copy the xcore and theme from this staging installation and copy to the real one and test it.

When do you think you will out with the official update?

R

#231542 Copied

Olga Barlow

Support staff

March 20, 2020 at 15:59

Hello,

Either today’s evening or on Monday.

Regards

#231545 Copied

Rashkoff

Participant

March 26, 2020 at 13:57

Hello Olga
can you please lunch the Core plugin 2.2.4 so the system can be update automatically?
Thanks

#231896 Copied

Olga Barlow

Support staff

March 26, 2020 at 16:18

Hello,

Unfortunately, we are still working on the theme update because of the new Instagram API that will be launched from 31 March and have not officially released a new version of the core and theme yet.

Regards

#231916 Copied
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