• 

  aquarayes

  Participant

  November 4, 2014 at 15:41

  Hi,

  I have a externals adds on the site.

  I view this Adds on PC in safari and chrome, but on mac I don’t see thi Adds.

  #23093 Copied
  15 Answers
  

  Robert Hall

  Participant

  November 4, 2014 at 15:44

  Hello,

  Could you please clarify with more details what exactly you want to do and show us screenshots?

  Regards,
  Robert Hall.

  #23096 Copied
  

  aquarayes

  Participant

  November 4, 2014 at 16:01

  Yes, if you want acces to admin and ftp I add info on the private content.

  

  

  Please, contact administrator
  for this information.

  #23101 Copied
  

  Eva Kemp

  Participant

  November 4, 2014 at 17:28

  Hello,

  Sorry, but the credentials to wp-admin panel are incorrect.
  Please check them.

  Thank you.
  Regards,
  Eva Kemp.

  #23128 Copied
  

  aquarayes

  Participant

  November 4, 2014 at 17:39

  Sorry, how it’s work

  #23132 Copied
  

  aquarayes

  Participant

  November 4, 2014 at 17:50

  It’s possible is a bug for a spyware ?

  #23138 Copied
  

  Eva Kemp

  Participant

  November 4, 2014 at 18:33

  Hello,

  Please provide us with the correct link to wp-admin panel.

  Thank you.
  Regards,
  Eva Kemp.

  #23156 Copied
  

  aquarayes

  Participant

  November 4, 2014 at 18:42

  http://untitledbarcelona.es/wp-admin

  #23160 Copied
  

  Eva Kemp

  Participant

  November 4, 2014 at 19:50

  Hello,

  Thank you. I’m able to log in now.
  As I see you’re using very old theme version.
  Please update it to 1.4 version.

  Thank you.
  Regards,
  Eva Kemp.

  #23180 Copied
  

  aquarayes

  Participant

  November 4, 2014 at 20:09

  How ? I don’t have purpose of new version

  #23189 Copied
  

  Eva Kemp

  Participant

  November 4, 2014 at 22:15

  Hello,

  You can download the site at this link: http://themeforest.net/item/royal-multipurpose-wordpress-theme/8611976
  How to update the theme is written in our documentation:
  https://www.8theme.com/demo/docs/royal/#!/installation_upgrade (paragraph “1.5 Theme Upgrade”).

  Thank you.
  Regards,
  Eva Kemp.

  #23199 Copied
  

  aquarayes

  Participant

  November 5, 2014 at 00:24

  thanks, I trying it. And I have other question, I need to change a Out o stock for Sold, it’s possible ?

  #23217 Copied
  

  aquarayes

  Participant

  November 5, 2014 at 00:38

  I have a problem with the install of new version, I have a screen white and this question : “Are you sure you want to do this?” But I don’t see a button ok

  

  Please, contact administrator
  for this information.

  #23219 Copied
  

  Eva Kemp

  Participant

  November 5, 2014 at 12:42

  Hello,

  You don’t need to install it via wp-admin panel. You need update the theme via FTP.
  Have you read the documentation https://www.8theme.com/demo/docs/royal/#!/installation_upgrade (paragraph “1.5 Theme Upgrade”)?

  Thank you.
  Regards,
  Eva Kemp.

  #23282 Copied
  

  aquarayes

  Participant

  November 5, 2014 at 18:46

  I don’t use the chils theme, if installed news version and I sauvegard my ccs modifications, it’s good? The options theme move ?

  #23366 Copied
  

  Eva Kemp

  Participant

  November 5, 2014 at 23:13

  Hello,

  If you made changes in custom.css file, they won’t be lost, but the changes are made in original theme files will be overwritten.
  Create a back up before update
  http://codex.wordpress.org/WordPress_Backups .

  Thank you.
  Regards,
  Eva Kemp.

  #23407 Copied
• Viewing 16 results - 1 through 16 (of 16 total)