• 

  ejder077

  Participant

  February 19, 2020 at 09:55

  Hi,

  1. After I imported the demo, it said media is not imported, then I check the media library, some of the images are gone, can I restore them?
  https://ibb.co/yWsgsWD
  https://ibb.co/z8KyRNQ
  https://ibb.co/nrcxQWX
  https://ibb.co/y48DXqq

  2. How to clear the background-color of this row/section? I actually cleared the background color, but the background is still white color.
  https://ibb.co/ZRQj7cw

  Please, contact administrator
  for this information.

  #229944 Copied Theme version: Child 6.2.3
  8 Answers
  

  Rose Tyler

  Support staff

  February 19, 2020 at 13:46

  Hello,

  1) If you want to import all the images you may try to launch demo import again but instead of full import choose media only https://gyazo.com/536f65186963c6a88eea299c0dd882b1
  2) https://prnt.sc/r4l94n

  Regards

  #229957 Copied
  

  ejder077

  Participant

  February 20, 2020 at 02:59

  May I ask why the footer background is still color even I uploaded an image as background?

  Please contact administrator
  for this information.

  #229983 Copied
  

  John Holden

  Participant

  February 20, 2020 at 05:33

  Hi,

  You should remove background color https://prnt.sc/r4xjoq

  Regards,
  Hung PD

  #229987 Copied
  

  ejder077

  Participant

  February 20, 2020 at 09:15

  I removed it many times, but the color appear again after I saved it.

  #229996 Copied
  

  ejder077

  Participant

  February 20, 2020 at 12:28

  Can anyone give me a reply?

  #230000 Copied
  

  Rose Tyler

  Support staff

  February 20, 2020 at 13:53

  Hello,

  Please see screenshots – http://prntscr.com/r552t2 + http://prntscr.com/r552bs > http://prntscr.com/r55366

  Regards

  #230003 Copied
  

  ejder077

  Participant

  February 20, 2020 at 14:35

  Thank you

  #230006 Copied
  

  Rose Tyler

  Support staff

  February 20, 2020 at 14:45

  You’re welcome!

  Regards

  #230008 Copied
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