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Update from an older version - by sirius

This topic has 4 replies, 3 voices, and was last updated 6 years ago ago by Rose Tyler

sirius

Participant

November 26, 2019 at 18:36

Hello,
I tried to update from xstore 5.4.1 to 6.2.2 and Xstore core 1.2.4. to 1.5.2
Woocommerce version is 3.6.5. After I tried theme update everything looked wrong, site main color turned to grey, quantity box on single product dissapeared, and some other issues. I also have some custom css, but only for category pages.
Please let me know what should I do, or in what order to be able to update and keep the site as is now (look and functionality).
Thankyou

Please, contact administrator
for this information.

#225724 Copied Theme version: 541 WooCommerce version: 365

3 Answers

Olga Barlow

Participant

November 26, 2019 at 19:01

Hello,

Provide us with temporary Dashboard and FTP access to your site and we’ll help you to update theme and check why you have described issues.

Regards

#225729 Copied

sirius

Participant

December 1, 2019 at 14:22

Hello,
I managed to update and everything works ok, except the search input field on header is now with colored background not white as it should be. I tried to find how to fix that but no luck. Can you help me with that?
Also there is a way to clean or remove not used file calls from previous framework ? to speed up a bit the site?
Also, If I enable header builder, can I recreate the header as is now ?
Thank you

Please contact administrator
for this information.

#226022 Copied

Rose Tyler

Support staff

December 1, 2019 at 15:07

Hello,

What versions of the theme and Core plugin are you using now?
1) Try to set white color for Inputs Background in Theme Options > Styling.
2) Deactivate and remove Redux framework plugin.
If you need any further assistance, provide temporary wp-admin and FTP access.
3) Yes, you can create the desired header for desktop and mobile from scratch depends on your needs. Please watch video tutorials – https://www.youtube.com/watch?v=RbdKjQrFnO4&list=PLMqMSqDgPNmDu3kYqh-SAsfUqutW3ohlG
Also, it is possible to import header from any of our demo versions via Theme Options > Header builder > Header templates > Ready To Go Headers (for example – http://prntscr.com/q4m2nk https://xstore.8theme.com/demos/electronics/ ).

Please note that there are new system requirements – https://www.8theme.com/documentation/xstore/theme-installation/xstore-theme-requirements/

Regards

#226024 Copied
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