This topic has 7 replies, 2 voices, and was last updated 4 years, 5 months ago ago by Rose Tyler
It remains disabled after enabling it.
Hello,
Have you updated XStore Core plugin? https://xstore.helpscoutdocs.com/article/37-plugins-update
Regards
yeah, this time I did manually. as update was not showing in the backend.
I also noticed it is not showing imported demo as well as new niche market demo can’t be imported.
Hello,
Try to disable all the third-party plugins, that do not come bundled with our theme, and try to enable the single product page builder then.
If this doesn’t help, provide us with temporary wp-admin and FTP access.
Regards
yes, I already did that. but nothing helped! so I restored everything back to what it was. I will wait for the update the update to come and if still problem is there I will provide all details.
Hello,
Also, do not forget to clear all cache after the next update.
You can create a staging site (full copy of the existing one) and do updates of the theme and plugins there first https://xstore.helpscoutdocs.com/article/63-theme-update https://xstore.helpscoutdocs.com/article/37-plugins-update If everything is ok then you’ll be able to update the production site.
Regards
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