This topic has 8 replies, 3 voices, and was last updated 4 years, 8 months ago ago by Olga Barlow
Hi,
I don’t know why there are 2 products cannot be loaded:
https://ibb.co/PTChNK5
https://bra-plus.com/product/%e9%80%8f%e6%b0%a3%e8%95%be%e7%b5%b2%e8%83%b8%e5%9c%8d/
https://bra-plus.com/product/%e8%b6%85%e8%96%84%e8%95%be%e7%b5%b2%e8%8a%b1%e9%82%8a%e8%83%b8%e5%9c%8d/
I tested with 1 phone and 1 computer and the result is the same.
Thank you
Hello,
What browsers do you use? Make sure that the version of the browser is not very old. Also, check the internet connection.
I do not see the problem on mentioned products from mobile and desktop.
Regards
I am using Google Chrome. My phone and another computer still cannot browse the links.
I tested with a second computer just a moment ago, the pages can be loaded, but they have different problems.
1. The variations are gone:
https://ibb.co/kDW6Hnx
https://bra-plus.com/product/%e8%b6%85%e8%96%84%e8%95%be%e7%b5%b2%e8%8a%b1%e9%82%8a%e8%83%b8%e5%9c%8d/
2. The first image is gone (I uploaded it again but does not work)
https://bra-plus.com/product/%e9%80%8f%e6%b0%a3%e8%95%be%e7%b5%b2%e8%83%b8%e5%9c%8d/
https://ibb.co/Y7PqNDW
3. For the following product, I set a discount price, which is $99. The correct price does show on that particular product page, but the price is still $150 on the Home Page
https://ibb.co/F76Wq8s
Please provide temporary wp-admin and FTP access.
Regards
Hi
Hello,
1) It happened because of the Minify HTML option of the Speed Booster Pack plugin http://prntscr.com/oungop Everything is ok once I disabled this option.
2) Don’t see any issue with the image http://prntscr.com/ounhmf Works fine.
3) Don’t see the problem with the price http://prntscr.com/ouni71
Regards
Oh I see, the first problem was bothering me so much. We thought it was a problem with WooCommerce.
Thank you so much
Hello,
You are welcome.
Regards
The issue related to '‘Products cannot be loaded’' has been successfully resolved, and the topic is now closed for further responses