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  antonylai

  Participant

  July 1, 2019 at 12:47

  Hi,

  Yesterday i found my page broken. I checked my account, and noticed my x-store theme has expired. I renew support but the website still can’t fix well. All the design was changed and can’t use WPBakery Page Builder to design page . What’s happen ?

  #216473 Copied Theme version: x-store1.2.2 WooCommerce version: 3.6.4
  5 Answers
  

  Olga Barlow

  Participant

  July 1, 2019 at 12:52

  Hello,

  Provide temporary Dashboard and FTP access to your site to check the problem in more details, please.

  Regards

  #216474 Copied
  

  antonylai

  Participant

  July 1, 2019 at 14:07

  Please contact administrator
  for this information.

  #216476 Copied
  

  Olga Barlow

  Participant

  July 1, 2019 at 16:18

  Hello,

  Problem was caused by Autoptimize plugin. Probably one of the third-party plugins that you use does not support either CSS or JS minification. Try another caching plugin or disable third-party plugins one by one to find out which one ( or a few maybe) does not support Autoptimize plugin and exclude that plugin from caching and minification.

  Regards

  #216482 Copied
  

  antonylai

  Participant

  July 14, 2019 at 10:47

  Hi,

  Thank you. I fixed my website. : )

  Thank you

  #217082 Copied
  

  Rose Tyler

  Support staff

  July 14, 2019 at 10:58

  Hello,

  You’re welcome!
  I am glad that you sorted out.
  Feel free to ask if you have any other questions.

  Regards

  #217084 Copied
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