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Internal Server Error at checkout. - by Roobinda

This topic has 5 replies, 2 voices, and was last updated 5 years ago ago by Olga Barlow

Roobinda

Participant

April 18, 2019 at 16:22

Hi there. I updated Classico and Woocommerce and now I’m getting an internal server error when i try to place an order. It was working fine before so there must be a conflict between the theme and WC.

Please, contact administrator
for this information.

#212614 Copied Theme version: 2.3.1 WooCommerce version: 3.6.1

4 Answers

Roobinda

Participant

April 18, 2019 at 16:46

Looking through the Woocommerce status I can see a number of templates within classico that are out of date. Listed below…

classico/woocommerce/checkout/form-billing.php
classico/woocommerce/checkout/form-shipping.php
classico/woocommerce/content-product.php
classico/woocommerce/content-single-product.php
classico/woocommerce/content-widget-product.php
classico/woocommerce/global/form-login.php
classico/woocommerce/global/quantity-input.php
classico/woocommerce/myaccount/form-edit-address.php
classico/woocommerce/myaccount/form-login.php
classico/woocommerce/single-product-reviews.php

#212616 Copied

Olga Barlow

Support staff

April 18, 2019 at 16:55

Hello,

Sorry but Classico does not support WC 3.6.1 yet. If you check the Classico description on ThemeForest you’ll see that latest compatible version is 3.5.x http://prntscr.com/ndrdoo
Why did you decide to update WC plugin without confirmation that that supports it?

Anyway, either downgrade WC plugin to 3.5.8 or wait for the theme update (should be available within the next 2 days).

Regards

#212617 Copied

Roobinda

Participant

April 18, 2019 at 17:36

Sorry, that was stupid wasn’t it!?

Lesson learnt…

#212619 Copied

Olga Barlow

Support staff

April 18, 2019 at 17:46

Hello,

No, but next time we would recommend being sure that everything will be good after the update. That’s why use the staging site to update theme or plugin to major version. If you don’t have problems then update the production site.

Regards

#212620 Copied
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