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  jsl

  Participant

  December 27, 2018 at 19:28

  Hi!

  The 8theme Instagram element has a setting that says “Username or hashtag”.
  At the moment it seems like it’s pulling anything that includes the keyword entered.
  Is there a way to make the element only pull content from the userfeed or hastag only?
  Perhaps differentiated by the @ or # symbols?
  E.g. @username or #ATrendingHashtag

  Please, contact administrator
  for this information.

  #206420 Copied Theme version: 5.1.3 (child 0.0.1)
  5 Answers
  

  Rose Tyler

  Support staff

  December 28, 2018 at 10:03

  Hello,

  To display photos by username you need to add – username and by hashtag – #hashtag Please see screenshots in Private content area.
  You need to add your username, as on the screenshot, and wait 2 days for automatical clearing Instagram cache on your site.

  Regards

  Please contact administrator
  for this information.

  #206432 Copied
  

  jsl

  Participant

  December 28, 2018 at 10:23

  Thanks Rose.

  Some how I can’t see the Private content you sent?

  Just tried changing the field to our username without the @ and it seems to be working on the staging site but not the live site.
  Is there a way to manually clear the cache/refresh?

  Thanks!

  Jason

  Please contact administrator
  for this information.

  #206434 Copied
  

  Rose Tyler

  Support staff

  December 28, 2018 at 10:45

  Please leave username without the @ and wait.

  Our developers will check the functionality of the Private Content area. Thanks for the notice.

  Regards

  #206435 Copied
  

  jsl

  Participant

  January 3, 2019 at 07:55

  Thanks Rose. The user content feed is working as expected now. Please feel free to mark this case as solved if you like. Thanks!

  #206558 Copied
  

  Rose Tyler

  Support staff

  January 3, 2019 at 08:03

  You’re welcome!
  Have a nice day.

  Regards

  #206562 Copied
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