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I can not translate that window that opens when I hover the mouse over the word

This topic has 13 replies, 3 voices, and was last updated 5 years, 4 months ago ago by Olga Barlow

msstilos

Participant

November 30, 2018 at 11:58

I can not translate that window that opens when I hover the mouse over the word my account. Window that we use to log in to the site.

Where MY ACCOUNT is written to Lake of the cart icon

#205160 Copied Theme version: 5.1.1 WooCommerce version: 3.5.1

12 Answers

Rose Tyler

Support staff

November 30, 2018 at 12:01

Hello,

https://xstore.helpscoutdocs.com/article/30-base-theme-translation
If you face problems with translation, you need to be sure that your translation files are synchronized. Button Sync (Loco Translate plugin http://prntscr.com/glemdq) allows you to synchronize your translation file with pot file.
If you need further assistance, provide temporary wp-admin and FTP access.

Regards

#205162 Copied

msstilos

Participant

November 30, 2018 at 13:20

I am sending access to the panel where you have access to the file manager

Please contact administrator
for this information.

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msstilos

Participant

November 30, 2018 at 13:39

I already did this and I translated all the POTs that exist in the site. Even so, there are two places that I do not know how to translate!

Here are the pictures of where they are:

https://drive.google.com/file/d/1dwaiu3l2W5M6xQe6hW9RzKYZ48LpXOAq/view?usp=sharing

https://drive.google.com/file/d/1YobXgKJiNZxQcmkR_Kup7k4F2wGjsn8A/view?usp=sharing

Please contact administrator
for this information.

#205170 Copied

Rose Tyler

Support staff

November 30, 2018 at 13:51

Please ask your hosting provider support to create FTP account to your site files and give us the credentials.

Regards

#205174 Copied

msstilos

Participant

November 30, 2018 at 19:12

I am sending access to the panel where you have access to the file manager

Password at Private content area…

Please contact administrator
for this information.

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Rose Tyler

Support staff

December 3, 2018 at 08:33

Hello,

Sorry for the delay due to the weekends.
Please provide FTP access (FTP hostname, FTP username, FTP password).
Thanks in advance.

Regards

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msstilos

Participant

December 6, 2018 at 16:45

Follow the FTP details in the private message

Please contact administrator
for this information.

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Rose Tyler

Support staff

December 6, 2018 at 17:09

Hello,

I’ve created a new .pot file and synchronized translation. Please, clear cache and check now.

Regards

#205551 Copied

msstilos

Participant

December 6, 2018 at 21:22

Thanks, it worked out in parts, there’s only one place that’s still written – New client Register?

Could you tell me where this POT file is or just translate that missing part?

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Rose Tyler

Support staff

December 7, 2018 at 08:02

You’re welcome!
Please translate these words via Loco Translate – http://prntscr.com/lrtwc1 http://prntscr.com/lrtwj9

Regards

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msstilos

Participant

December 10, 2018 at 00:54

Nice, thanks.

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Olga Barlow

Support staff

December 10, 2018 at 18:12

You are welcome!

Regards

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