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  philgreensworkshop

  Participant

  November 26, 2018 at 09:17

  Hi I have purchased a second license and like an idiot have mixed them up resulting in me putting (copy&paste like a fool) the same one into the 2 different installs.

  However, when trying to deactivate nothing happens so cannot change back.
  Tried usual plugin deactivated, fresh install etc…

  All details in the private area for login etc

  thank you and great work!

  Please, contact administrator
  for this information.

  #204859 Copied Theme version: 5.1.1 WooCommerce version: 3.5.1
  3 Answers
  

  Olga Barlow

  Participant

  November 26, 2018 at 14:49

  Hello,

  We have activated the correct license. Check now, please.

  Regards

  #204895 Copied
  

  philgreensworkshop

  Participant

  November 26, 2018 at 20:25

  All good thank you.

  Is there a reason that the deactivate button is not working? I only ask just in case I need to use it in the future.

  #204923 Copied
  

  Rose Tyler

  Support staff

  November 27, 2018 at 08:18

  Hello,

  You’re welcome!
  It was our bug that will be fixed in the next theme update.

  Regards

  #204927 Copied
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