Return to previous page

Cant save attributes in Woocommerce product page

This topic has 8 replies, 3 voices, and was last updated 5 years, 6 months ago ago by Rose Tyler

NNN

Participant

October 28, 2018 at 08:23

Hi
All updated:
XStore Version: 5.1.1
XStore Core Version 1.1.5
WooCommerce Version 3.5.0
On the woocommerce product page in tube Attribute I try to ad and save new valuest to the attribute, but the fiel cleans every time…
Need your help!
Thanks

#201839 Copied Theme version: 5.1.1 WooCommerce version: 3.5.0

7 Answers

NNN

Participant

October 28, 2018 at 08:27

Screen when I choose
https://1ce.org/1#S1liE173Q
Screen after saving – clear
https://1ce.org/1#BJkA417nX

#201840 Copied

NNN

Participant

October 28, 2018 at 09:37

I found out that the probleme is in XStore Core plugin. If I deactivate it attributes work fine. What should I do to fix the problem?

#201841 Copied

Rose Tyler

Support staff

October 29, 2018 at 09:30

Hello,

Thanks for the notice.
As a temporary solution, you can disable Variation swatches in Theme Options > Shop elements.
We will release a new theme version soon.

Regards

#201872 Copied

dunies

Participant

October 30, 2018 at 17:30

If you can, then Rollback to woocommerce 3.4.7. It works.

I have the same issue. Waiting for the update too!

#202011 Copied

Rose Tyler

Support staff

October 31, 2018 at 08:10

Hello @dunies,

You can update the theme to 5.1.1 and Core plugin to 1.1.6 version https://www.8theme.com/download-plugins/

Regards

#202028 Copied

dunies

Participant

November 1, 2018 at 13:49

Hello Rose,

I tried today but I ended up with an internal server error and the xstore core although it was updated was asking to update.

I don’t feel like having the strength to try it again for today. If it is tested and it really works then let me know to try it one of the next days.

#202152 Copied

Rose Tyler

Support staff

November 1, 2018 at 14:06

Hello @dunies,

The problem with attributes was solved in 1.1.6 version of Core plugin and 5.1.1 version of the theme is fully compatible with WC 3.5.0.
You can update Core plugin via FTP https://xstore.helpscoutdocs.com/article/37-plugins-update
Please note that there is a glitch with update message for 1.1.6 plugin version (even after updated the plugin to 1.1.6 version the message about available update doesn’t disappear). This problem will be fixed in the next version of the plugin.

Regards

#202155 Copied
Viewing 8 results - 1 through 8 (of 8 total)

The issue related to '‘Cant save attributes in Woocommerce product page’' has been successfully resolved, and the topic is now closed for further responses

Cant save attributes in Woocommerce product page

Recent Topics

Helpful Topics

Useful links WooCommerce & WordPress

Browse by popular tags:

Explore our best WordPress WooCommerce Themes collection