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  20comunicacion

  Participant

  October 24, 2018 at 09:59

  Hello. I’m trying to activate theme in development site, and I get this error:

  API request call error. Contact your server providers and ask to update OpenSSL system library to the 1.0 version.

  The function file_get_contents works fine, I’ve already test. What more can I do? Thanks.

  #201586 Copied
  4 Answers
  

  20comunicacion

  Participant

  October 24, 2018 at 10:03

  Also I have enabled OpenSSL/1.0.2p version. Thanks.

  #201588 Copied
  

  Rose Tyler

  Support staff

  October 24, 2018 at 10:05

  Hello,

  Please provide your purchase code, site URL and temporary wp-admin access.

  Regards

  #201589 Copied
  

  20comunicacion

  Participant

  October 24, 2018 at 10:09

  Yes. Is as private content. Thanks.

  Please, contact administrator
  for this information.

  #201590 Copied
  

  Rose Tyler

  Support staff

  October 24, 2018 at 14:20

  Please contact your hosting provider and make sure that abilities availability from your hosting:
  1. http/https outgoing connects
  2. 136.243.62.35 availability from your source IP address.

  Regards

  #201615 Copied
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