• 

  jmpbusiness

  Participant

  September 27, 2018 at 03:41

  I’m getting the following message after using Debug true to check problem…I updated the X-store theme today.

  Fatal error: Cannot declare class ETheme_Recent_Posts_Widget, because the name is already in use in /home/corhorizonte1/public_html/coleccion/wp-content/themes/xstore/framework/widgets/recent-posts.php on line 167

  Please tell me what to do as this is a running business and needs this website running ASAP.

  Please, contact administrator
  for this information.

  #200022 Copied
  7 Answers
  

  Rose Tyler

  Support staff

  September 27, 2018 at 07:22

  Hello,

  Is your problem solved?
  If not, provide us with FTP access also.

  Regards

  #200027 Copied
  

  attilio

  Participant

  September 28, 2018 at 10:17

  I have the same problem i give you my ftp access.

  Please, contact administrator
  for this information.

  #200141 Copied WooCommerce version: Xstore
  

  Rose Tyler

  Support staff

  September 28, 2018 at 10:23

  Hello @attilio,

  Please upload the latest theme version (5.0.2) and the latest version of Core plugin (1.1.2) via FTP
  https://www.8theme.com/documentation/xstore/theme-installation/theme-update/
  https://www.8theme.com/documentation/xstore/plugins/plugins-update/

  Regards

  #200142 Copied
  

  attilio

  Participant

  September 28, 2018 at 10:55

  I can’t access to my admin backend…i can’t install plug-in. Please help me

  #200145 Copied
  

  Rose Tyler

  Support staff

  September 28, 2018 at 12:25

  Hello @attilio,

  You need to upload theme and plugin via FTP.
  Please check FTP access (FTP hostname, FTP username, FTP password). I can’t connect.

  Regards

  #200153 Copied
  

  attilio

  Participant

  September 29, 2018 at 09:10

  Retry

  Please, contact administrator
  for this information.

  #200201 Copied
  

  Rose Tyler

  Support staff

  September 29, 2018 at 11:57

  Hello, @attilio

  You have updated Cor plugin but did not update theme. It caused the problem. We have updated your theme to 5.0.2. Check site now.

  Regards

  #200204 Copied
• Viewing 8 results - 1 through 8 (of 8 total)