• 

  Su Flo

  Participant

  May 29, 2018 at 21:40

  Dear Xstore,

  We have a question in the private content and hope you can help with.

  Kind Regards, Su.

  Please, contact administrator
  for this information.

  #193815 Copied
  7 Answers
  

  Rose Tyler

  Support staff

  May 30, 2018 at 08:45

  Hello,

  Please provide us with temporary wp-admin access so we can take a closer look.

  Regards

  #193842 Copied
  

  Su Flo

  Participant

  May 30, 2018 at 10:58

  Hi Rose,

  Passwords are in the private content.

  Kind Regards, Su.

  Please, contact administrator
  for this information.

  #193870 Copied
  

  Rose Tyler

  Support staff

  May 30, 2018 at 11:01

  Hello,

  ERROR: Incorrect username or password.
  Please check credentials you provided.

  Regards

  #193871 Copied
  

  Su Flo

  Participant

  May 30, 2018 at 11:25

  Hi Rose,

  Please try the below credentials, have checked and they work. there is a full stop after the e

  Please, contact administrator
  for this information.

  #193873 Copied
  

  Rose Tyler

  Support staff

  May 30, 2018 at 12:28

  Hello,

  Please clear cache and check now.

  Regards

  #193880 Copied
  

  Su Flo

  Participant

  May 30, 2018 at 12:32

  Thanks Rose, Excellent 🙂 🙂

  #193882 Copied
  

  Rose Tyler

  Support staff

  May 30, 2018 at 12:34

  You’re welcome!

  Regards

  #193884 Copied
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