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Preview of embedded video post in visual composer's PostGrid

This topic has 11 replies, 2 voices, and was last updated 7 years, 7 months ago ago by Rose Tyler

giu mar

Participant

April 8, 2018 at 21:04

I created a lot of post in video format emdedding from youtube and adding a short description

I’d like to show them in the usual visual composer’s post grid

Unfortunately I can’t get any preview image of the video in the box created by the grid, that remains black (blue background with the symbol of the missing image). Preview of an embedded video is usually shown in the default theme.

See the problem directly here https://giulio.dietabenesserehl.it/newhlstaging/video/

Is there any way to solve this?

#190587 Copied

10 Answers

Rose Tyler

Support staff

April 10, 2018 at 13:07

Hello,

Sorry for the delay due to the weekends.
Have you uploaded Featured images for posts?
Could you please provide us with temporary wp-admin access in the Private Content area?

Regards

#190703 Copied

giu mar

Participant

April 19, 2018 at 12:11

I did not upload Featured images and I cannot do it.
I uploaded a lot of posts from a csv file and I need the preview of the video to appear in the post grid (even if it is not the post grid, I need the preview to appear automatically)
The result should be the same as this page https://www.prodotti-dietahlife.it/cat/video/

The page I need help for is here (not published): https://prodotti-dieta-erbalife.it/video-prova-anteprime/

ANOTHER PROBLEM
Homepage cannot be normally scrolled with the mouse wheel. How is this possibile?

Please, contact administrator
for this information.

#191521 Copied

Rose Tyler

Support staff

April 19, 2018 at 12:38

Hello,

Please give us full access to WP Dashboard, not to My Account page only.

Regards

#191522 Copied

giu mar

Participant

April 20, 2018 at 15:53

Sorry, now it’s correct

Please, contact administrator
for this information.

#191628 Copied

Rose Tyler

Support staff

April 20, 2018 at 16:10

Hello,

There is not the required possibility, by default. Please provide FTP access also, we will check what can be done to help you.

Regards

#191630 Copied

giu mar

Participant

April 21, 2018 at 15:37

Thx in advance

What about the Homepage Problem (unability to scroll the page with mouse wheel?)

Please, contact administrator
for this information.

#191648 Copied
Rose Tyler

Support staff

April 23, 2018 at 12:38
Hello,

In next theme update, will be added an option to upload a featured video for posts http://prntscr.com/j8y6u2 This video will be shown on the blog page and inside the post content.
For now, we’ve sent content.php and single.php files to your registration email, you can replace these files in woopress folder via FTP. Also, open woopress/framework/theme-options.php file > find
posts_meta_boxes function and add this code:

array( 'id' => 'post_video', 'label' => 'Featured video', 'type' => 'text' ),

http://prntscr.com/j8w75k
Unfortunately, possibility to show video, of posts, in the post grid, requests a lot of additional customization in source code and it is out of our support scope. You can maybe find a plugin that can provide such functionality or contact WP-Kraken team.

Regards
#191728 Copied
Rose Tyler

Support staff

April 23, 2018 at 12:42

About the scroll problem on your Home page, is it solved? If not, please let us know what browser do you use.

Regards

#191730 Copied

giu mar

Participant

April 23, 2018 at 23:00

ok thx
What did you do to solve the scroll problem?

#191782 Copied

Rose Tyler

Support staff

April 24, 2018 at 07:44

You’re welcome.
We did nothing, maybe it was a cache problem.
Feel free to ask if you have any other questions.

Regards

#191794 Copied
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