• 

  andrei.florescu

  Participant

  February 15, 2018 at 09:38

  Hello,

  I’m using a mega menu on my site.
  I can’t add more items and I can’t change it.
  When i click save, after making some changes, the theme preloader appears and nothing happens.

  #185141 Copied Theme version: 4.18 WooCommerce version: 3.3.1
  8 Answers
  

  Rose Tyler

  Support staff

  February 15, 2018 at 09:40

  Hello,

  Please clear cache and check one more time.

  Regards

  #185142 Copied
  

  andrei.florescu

  Participant

  February 15, 2018 at 09:44

  I did that, and nothing happens.
  i dont’t think is a cache problem!

  #185143 Copied
  

  andrei.florescu

  Participant

  February 15, 2018 at 09:51

  I can give you access to my dashboard, to see is not a cache problem.

  #185145 Copied
  

  Rose Tyler

  Support staff

  February 15, 2018 at 09:58

  Hello,

  Please provide wp-admin access in the Private Content area.

  Regards

  #185147 Copied
  

  andrei.florescu

  Participant

  February 15, 2018 at 10:02

  Thank you!

  Please, contact administrator
  for this information.

  #185150 Copied
  

  Rose Tyler

  Support staff

  February 15, 2018 at 10:16

  Hello,

  I’ve checked your menu and added an item to your “test” menu http://prntscr.com/if04im. There is no problem. Please clear browser cache.

  Regards

  #185155 Copied
  

  andrei.florescu

  Participant

  February 15, 2018 at 10:31

  Problem solved!
  Thank you!!

  #185157 Copied
  

  Rose Tyler

  Support staff

  February 15, 2018 at 10:46

  Hello,

  You’re welcome!
  This topic will be closed because the issue is solved. Please kindly open up new tickets for additional questions.
  Have a nice day.

  Regards

  #185158 Copied
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