• 

  seltzlab

  Participant

  February 14, 2018 at 10:13

  Hello XStore support,

  I have brand carousel on my homepage.
  I upload a logo for a brand and later the same logo has been resized through the WP library, but the logo showing in home page remains the same as the original one.

  I have tried to remove the logo and choose it again from the library, but the image remains the same.

  Thanks for your help

  Please, contact administrator
  for this information.

  #185037 Copied Theme version: 4.18 WooCommerce version: 3.3.1
  5 Answers
  

  Rose Tyler

  Support staff

  February 14, 2018 at 10:19

  Hello,

  Thanks for the topic.
  Please provide temporary wp-admin access in Private Content.

  Regards

  #185039 Copied
  

  seltzlab

  Participant

  February 14, 2018 at 10:24

  Hi please find the credentials in private content

  Please, contact administrator
  for this information.

  #185040 Copied
  

  Rose Tyler

  Support staff

  February 14, 2018 at 11:40

  Hello,

  This is bit strange, but I’ve reloaded image for “Disney” brand and now you may see the correct image, so please re-upload images for your brands.

  Regards

  #185052 Copied
  

  seltzlab

  Participant

  February 14, 2018 at 12:04

  ok re-uploading the file with the correct size solved the issue… weird btw

  thanks for your help

  #185055 Copied
  

  Rose Tyler

  Support staff

  February 14, 2018 at 13:00

  You’re welcome!
  Have a nice day.

  Regards

  #185059 Copied
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