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Translation Is Not Working - by gurhan - on WordPress WooCommerce support

This topic has 6 replies, 2 voices, and was last updated 7 years, 10 months ago ago by Rose Tyler

gurhan

Participant

February 7, 2018 at 16:07

I am using these translation files: https://drive.google.com/drive/folders/1V0UiZkgA2pwAUaneHuLjZVB4pPHiF3WE?usp=sharing

Here is what I have:
1. I have them installed in wp-content >> language
2. also in wp-content >> language >> themes
3. and also in folder in wp-content >> themes >> royal >> langauge

Yes, I cleared the cache!

I still have these in English
1. bread crumbs: https://prnt.sc/ibfbqy
2. newsletter: https://prnt.sc/ibfdid
3. go here: https://yazardandirekt.com/basinda-yazardan-direkt/
3.a. https://prnt.sc/ibfckd
3.b. Hover over the images. you will see “view large” and “more details”

Any reason why?

Thank you!

#184273 Copied

5 Answers

Rose Tyler

Support staff

February 8, 2018 at 09:07

Hello,

Make sure that you put your .po .mo files in /wp-content/languages/themes/ with correct names – royal-tr_TR.po, royal-tr_TR.mo.
Likely you simply need to synchronize translation files.
Button Sync (Loco Translate plugin http://prntscr.com/glemdq) allows you to synchronize your translation file with updated pot file. It means if we made any changes in template files that may affect transaltion or we added new string for the translation and you updated theme you need to synchronize your translation with updated files. Only after synchronization you’ll be able to translate new strings or strings that were changed.
Let us know if you need any further assistance.

Regards

#184342 Copied

gurhan

Participant

February 8, 2018 at 09:34

Here is what I have: https://prnt.sc/ibr6sk

It still doesn’t do it.

On the other subject, I am using Poedit (paid version) and I simply translate on my computer and upload it to the server.

If you look at the mo/po files I sent to you previously, you will see that the strings that are appearing in English on the site are all translated to Turkish.

Which means;
1. I am using the latest (updated) pot files,
2. Do I still have to synchronize anything?

#184353 Copied

Rose Tyler

Support staff

February 8, 2018 at 11:10

Hello,

You need to open your .po file and update it from pot https://prnt.sc/ibsl83 then use new .po and .mo files.

Regards

#184383 Copied

gurhan

Participant

February 8, 2018 at 12:21

and I did…

I downloaded the new Royal, took the POT file, and updated PO file the way you showed.

Then uploaded it to the directories that mentioned in your message.

yes, I cleared the cache… in fact you can do it too, and check everything I said in my first message.

but still the same!

#184400 Copied

Rose Tyler

Support staff

February 8, 2018 at 13:04

Hello,

Please provide us with FTP and admin panel access to your site.

Regards

#184407 Copied
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