• 

  lfung

  Participant

  February 3, 2018 at 22:42

  Hello,

  I have strange letters after migration.

  I have tried changing commenting and changing:

  define(‘DB_CHARSET’, ‘utf8’);
  define(‘DB_COLLATE’, ”);

  Suppose I need to put some text with prices:

  ₡ 10,000 colones

  When page only have that content, it’s displayed in form site well. And database field content is the same as in admin page editor.

  But if I activate jscomposser automatically transforms to:
  [vc_row][vc_column][vc_column_text]₡ 10,000 colones[/vc_column_text][/vc_column][/vc_row]

  In database the content is exactly as the backend editor but from site displays:

  â‚¡ 10,000 colones

  So it must be some error with jscomposer / wpbakery.

  Any idea

  TIA

  #183862 Copied
  5 Answers
  

  Rose Tyler

  Support staff

  February 5, 2018 at 11:23

  Hello,

  Please check if you have this issue with our theme only or with the default theme too. Also, provide screenshots.

  Regards

  #183941 Copied
  

  lfung

  Participant

  February 5, 2018 at 16:09

  Hi,

  The error is not only with your theme. I tried to ask Visual Composer directly and found they refer to a Theme supplier as we didn’t buy the component directly.

  In default WP theme as like your theme if I don’t use VC this text show fine.

  Please see private content.

  TIA

  Please, contact administrator
  for this information.

  #183993 Copied
  

  Rose Tyler

  Support staff

  February 5, 2018 at 16:23

  Hello,

  Please provide us with temporary wp-admin and FTP access in Private Content so we can take a closer look.

  Regards

  #183997 Copied
  

  lfung

  Participant

  February 5, 2018 at 16:52

  Hi,

  Info in PM.

  TIA

  Please, contact administrator
  for this information.

  #184005 Copied
  

  Olga Barlow

  Participant

  February 5, 2018 at 18:06

  Hello,

  It looks like the server does not have PHP “MB Strings” enabled.
  You can check it in Massive Panel->System Info http://prntscr.com/iahrap

  This PHP module is required to display special characters for some Massive Addons elements correctly.
  You might need to contact hosting administrator/support to enable it.

  Regards

  #184016 Copied
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