Return to previous page

Billing and delivery details on checkout page

This topic has 8 replies, 3 voices, and was last updated 7 years, 10 months ago ago by Rose Tyler

David.B

Participant

January 15, 2018 at 12:09

Hello,

On the checkout page, visitors are asked the delivery details after they only hit the order button. How can I show both billing details and delivery details forms on my checkout page without having visitors to click any button?

Thank you.

David

#181861 Copied Theme version: 2.8 WooCommerce version: 3.2.6

7 Answers

Rose Tyler

Support staff

January 15, 2018 at 14:06

Hello,

Thanks for the topic. Could you please provide some screenshots for better understanding?
If you can provide us with your website URL, that would be great as well.

Regards

#181884 Copied

David.B

Participant

January 15, 2018 at 15:05

Here is the screenshot of the checkout page. As you can see, the delivery details form does not appear so I don’t know where the customer can add them. What I’d like to have is the delivery details form appear just under the billing details form on the checkout page.

Thank you for your help.

Regards,

Please, contact administrator
for this information.

#181898 Copied

Olga Barlow

Participant

January 15, 2018 at 17:04

Hello,

In this case, go to WooCommerce > Settings > Shipping and choose one of these options depending on your needs http://prntscr.com/i0s1ox

Regards

#181943 Copied

David.B

Participant

January 16, 2018 at 11:24

Thank you for your reply Olga but it didn’t change, the delivery details form still doesn’t appear under the billing details.

https://prnt.sc/i14n76

Is there anything we can’t do with shortcodes or hooks for example?

Regards,

#182031 Copied

Olga Barlow

Participant

January 16, 2018 at 15:33

Hello,

Provide me admin panel access to check the settings.

Regards

#182071 Copied

David.B

Participant

February 8, 2018 at 16:13

Hello,

Sorry for the late reply, I’d been away for a while. It is fine now, for delivery detail form shows up. For those who may run into the same issue, you have to select a delivery area and delivery methods.

Thank you for your help.

#184471 Copied

Rose Tyler

Support staff

February 8, 2018 at 16:18

Hello,

You’re welcome!
We are glad that problem was solved.

Regards

#184476 Copied
Viewing 8 results - 1 through 8 (of 8 total)