• 

  Odi

  Participant

  December 15, 2017 at 15:17

  Hi,

  I just found out from a customer that they couldn’t complete the registration from Internet Explorer.
  I tested it my self and the page just reloads passing query strings to the URL. But nothing happens.

  It does, however, work on other browsers!

  Please let me know what might be causing this.

  Thanks

  #180239 Copied
  3 Answers
  

  Rose Tyler

  Support staff

  December 15, 2017 at 16:15

  Hello,

  Do you use latest theme version? If not, please update theme https://www.8theme.com/reply/179192/

  Regards

  #180246 Copied
  

  Odi

  Participant

  December 15, 2017 at 16:24

  Hi,

  Is there a place where I can download the updated theme in a zip folder?
  I made many changes to the theme, so I need to compare before updating.

  Thanks,

  #180249 Copied
  

  Rose Tyler

  Support staff

  December 15, 2017 at 16:55

  Hello,

  Yes, to prevent losing your changes after theme update you need to transfer changes into child theme https://codex.wordpress.org/Child_Themes

  What theme version do you need? I can send it to your email.

  Also, latest version you may find on ThemeForest (log in with your Envato account credentials and free download the latest version in Downloads section).

  Regards

  #180252 Copied
• Viewing 4 results - 1 through 4 (of 4 total)