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  megabite

  Participant

  December 6, 2017 at 12:03

  For all rows on a client´s site all the BG ang Border color options are disabled! How can i fix this?

  #179434 Copied Theme version: Newest WooCommerce version: Newest
  12 Answers
  

  Rose Tyler

  Support staff

  December 6, 2017 at 13:52

  Hello,

  Please make sure that you use latest versions of Visual Composer and Massive Addons for Visual Composer plugins https://www.8theme.com/documentation/xstore/plugins/plugins-update/
  Let us know if you need any further assistance.

  Regards

  #179440 Copied
  

  Chris Barrett

  Participant

  December 6, 2017 at 14:32

  Custom heading settings – I dont appear to be able to change the colour of the text/font?

  #179447 Copied
  

  megabite

  Participant

  December 6, 2017 at 14:36

  They are all the newest versions =)

  What else can it be?

  #179449 Copied
  

  Rose Tyler

  Support staff

  December 6, 2017 at 14:42

  Hello, @chris

  Please check plugins versions. If you use latest versions of theme and plugins, please provide wp-admin access in Private Content.

  Regards

  #179451 Copied
  

  Rose Tyler

  Support staff

  December 6, 2017 at 14:43

  Hello, @megabite

  Please provide wp-admin access in Private Content, so I could check the problem on your site.

  Regards

  #179452 Copied
  

  megabite

  Participant

  December 6, 2017 at 14:47

  See below:

  Please, contact administrator
  for this information.

  #179454 Copied
  

  megabite

  Participant

  December 6, 2017 at 14:49

  I see now that it is the same on many of my client´s pages – so we need a fix for this asap.

  #179455 Copied
  

  Rose Tyler

  Support staff

  December 6, 2017 at 14:50

  Hello,

  I do not see the problem http://prntscr.com/hjv2j1 Please clear cache and check one more time.

  Regards

  #179456 Copied
  

  megabite

  Participant

  December 6, 2017 at 14:54

  Wow, that´s so weird! I tried in inkognito-mode and it worked. Cleared the cache and tried again on normal chrome – but still not working there… Even deactivated cache plugin – still no luck… Any other way to clear cache?

  #179457 Copied
  

  Rose Tyler

  Support staff

  December 6, 2017 at 14:59

  Did you clear cache of your browser? Try to close and re-open chrome.

  Regards

  #179458 Copied
  

  megabite

  Participant

  December 6, 2017 at 15:00

  Yeah got it to work now! =) Thanks…

  #179459 Copied
  

  Rose Tyler

  Support staff

  December 6, 2017 at 15:01

  You’re welcome!
  This topic will be closed because the issue is solved. Please kindly open up new tickets for additional questions.

  Regards

  #179460 Copied
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