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  TeapotOne

  Participant

  December 5, 2017 at 14:57

  Hi, I’m trying to use your theme as the onepage demo. However the revolution slider is not showing up at all, either on the website or when I try to preview the sliders in the ‘Revolution Slider’ settings field. It is just a blank screen.

  Can you help please.

  Kind regards,

  Bruce

  Please, contact administrator
  for this information.

  #179344 Copied WooCommerce version: 3.3
  5 Answers
  

  Rose Tyler

  Support staff

  December 5, 2017 at 15:05

  Hello,

  Thanks for the topic. Hope you are having a nice day.
  Please try to disable 3-rd party plugins (means the plugins that are not included in the theme package are not in the list of required plugins https://www.8theme.com/demo/docs/woopress/#!/external_plugins) and then check the issue.

  Regards

  #179345 Copied
  

  TeapotOne

  Participant

  December 5, 2017 at 15:28

  HI ROoe, thank you for your speedy reply. I have disabled every other plugin not required for the theme but the sliders still do not show.

  #179351 Copied
  

  Rose Tyler

  Support staff

  December 5, 2017 at 15:37

  Please update Revolution Slider plugin https://www.8theme.com/download-plugins/page/2/ (To update premium plugins, connect to your server using FTP. Copy extracted plugins folders into wp-content/plugins/).

  Regards

  #179353 Copied
  

  TeapotOne

  Participant

  December 5, 2017 at 16:11

  That is great Rose, thank you very much, all sorted.

  #179356 Copied
  

  Rose Tyler

  Support staff

  December 5, 2017 at 16:14

  You’re welcome! 🙂
  This topic will be closed because the issue is solved. Please kindly open up new tickets for additional questions.

  Regards

  #179358 Copied
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