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Variations are not displaying correctly - by bmantch

This topic has 10 replies, 2 voices, and was last updated 8 years, 1 months ago ago by Rose Tyler

bmantch

Participant

October 21, 2017 at 00:33

I am a very very novice user. I have set up my variations like I did on a different them and they seem to be displaying differently. On my current site my main picture is large and my variation is small and located beneath the main pic. On this new theme the pics are the same size and stacked on top of each other. Any ideas? The new site is still being developed and is still behind closed doors.
Bill

#175661 Copied Theme version: Woopress child 1.0 WooCommerce version: 3.2.1

9 Answers

Rose Tyler

Support staff

October 23, 2017 at 08:11

Hello,

Please try to enable the ‘Enable slider for gallery images’ option in Theme Options->Single Product Page.

Regards

#175715 Copied

bmantch

Participant

October 23, 2017 at 14:28

That option is enabled on the single product page. It appears that maybe more than one feature is trying to control the display.

#175781 Copied

Rose Tyler

Support staff

October 23, 2017 at 14:31

Hello,

Could you please provide wp-admin access in Private Content?

Regards

#175782 Copied

bmantch

Participant

October 23, 2017 at 15:03

Here you go. The best product to display this is Como.

Please, contact administrator
for this information.

#175785 Copied

Rose Tyler

Support staff

October 23, 2017 at 15:06

Hello,

The wp-admin credentials are incorrect. Please check them.

Regards

#175786 Copied

bmantch

Participant

October 23, 2017 at 15:33

Sorry, please try again.

#175789 Copied

Rose Tyler

Support staff

October 23, 2017 at 15:42

Hello,

Unfortunately, without success http://prntscr.com/h0ylne

Regards

#175790 Copied

bmantch

Participant

October 23, 2017 at 15:54

Lets try this again, sorry for the troubles.

Please, contact administrator
for this information.

#175793 Copied

Rose Tyler

Support staff

October 24, 2017 at 08:34

Hello,

Unfortunately, there is a compatibility conflict with WooCommerce Additional Variation Images plugin, you may try to disable the plugin and check the gallery. Woopress theme and the plugin use different carousel types that can’t work together. A fix for it requests a lot of additional customization in files. Unfortunately, it’s not possible for the author to make theme compatible with all the existing plugins.
You can either contact plugin author to get help or contact WPKraken team to make customization of theme files.

Regards

#175845 Copied
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