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Woocommerce Nav Filter - by shoparah - on WordPress WooCommerce support

This topic has 17 replies, 4 voices, and was last updated 11 years, 2 months ago ago by Eva Kemp

shoparah

Participant

September 27, 2014 at 01:48

Hi,

For some strange reason all my nav filters show up on a certain brand I worked on, but don’t show up on a different brand. Can you please help with what would be causing this to happen? I’ve included the links on private to my site for both the working and none working to see the difference.

Please, contact administrator
for this information.

#17274 Copied

16 Answers

shoparah

Participant

September 27, 2014 at 01:51

I have the same type of attributes for both the working and non working brand.

#17275 Copied

Jack Richardson

Support staff

September 27, 2014 at 07:29

Hello,

Please provide us with wp-admin credentials in Private Content.

Regards,
Jack Richardson

#17283 Copied

shoparah

Participant

September 27, 2014 at 07:32

Here you go.

Please, contact administrator
for this information.

#17284 Copied

shoparah

Participant

September 28, 2014 at 21:20

The brand that works I last worked on 2-3 weeks ago, the brands that don’t and any new ones I try to create with the attributes not showing up may have been ones I’ve worked on ever since upgrading the woocommerce and legenda files there after a certain period.

#17377 Copied

Eva Kemp

Participant

September 30, 2014 at 14:45

Hello,

We’ve checked this issue with default WordPress theme and it remains there as well.
So the problem isn’t with our theme, as those are defaut Woocommerce widgets and you should contact their support regarding the problem.
Also we’ve created a test category http://shop.lux-eyewear.com/product-category/test/ where you can see the same issue with default WordPress theme, what means the problem is with Woocommerce widget.

Thank you.

Regards,
Eva Kemp.

#17639 Copied

shoparah

Participant

September 30, 2014 at 18:09

I will check with them.

I noticed you guys changed some things that aren’t functioning correctly now, when you go to brands and click on a certain brand like ray ban or dolce or carrera etc…it doesn’t list all the products within that brand anymore rather goes straight to a specific product within that brad. Not sure what you guys did but can you please fix this issue. Thanks.

#17682 Copied

shoparah

Participant

September 30, 2014 at 18:16

And the brands that didn’t have products in them yet it gives me a 404 error page, this wasn’t the case before as it would go straight to the brand but without any products in them.

Please fix asap so I can contact woo and hopefully get back on track with developing the site.

#17685 Copied

shoparah

Participant

October 2, 2014 at 05:41

Hello, can I please have this worked on or an update on this I’m not sure what you guys did for it to do this or else I would have fixed it myself to the way it was already.

#17907 Copied

Eva Kemp

Participant

October 2, 2014 at 14:09

Hello,

We’ve resaved permalings settings and the error has disappeared.
Please check.

Thank you.
Regards,
Eva Kemp.

#17961 Copied

shoparah

Participant

October 2, 2014 at 17:06

Yes thank you error fixed.

For anyone with the same problem with the Nav Layered Filter here’s what woocommerce told me below as hopefully they will fix issue with next woo commerce update (2.2.5):

Thank you for contacting WooThemes! I’m happy to help you with this.

The developers have fixed the layered nav filter attributes issue in the next version of WooCommerce (2.2.5). It will be available very soon.

Sean – WooCommerceNinja
WooThemes Support

#18004 Copied

shoparah

Participant

October 2, 2014 at 17:19

Ok one more error I noticed that I need fixed which wasn’t on there before please see in private contents for the 3 links I see a warning error:

Please, contact administrator
for this information.

#18007 Copied

Eva Kemp

Participant

October 2, 2014 at 18:06

Hello,

Please provide us with FTP credentials.

Thank you.
Regards,
Eva Kemp.

#18023 Copied

shoparah

Participant

October 2, 2014 at 19:18

Here you go.

Thank you.

Please, contact administrator
for this information.

#18033 Copied

8theme

Support staff

October 3, 2014 at 18:12

Hello,

Problem related to changes in category header editor. Just go to Products > Categories > open category and re-save it. Errors will disappear.

Regards,
Olga Barlow

#18233 Copied

shoparah

Participant

October 3, 2014 at 23:20

Thank you.

#18296 Copied

Eva Kemp

Participant

October 4, 2014 at 09:48

Hello,

You’re welcome.

Regards,
Eva Kemp.

#18316 Copied
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