• 

  Toimata

  Participant

  August 23, 2017 at 22:36

  Hello,
  I have an issue on my website : http://achatsgroupestahiti.com/
  When a user trys to buy a product as a guest, he arrives on the cart page wich says : The cart is empty. Indead of opening the order page. However i selected the “Allow guest order” in woocommerce configuration.
  How can i fix this problem please ?
  Regards,
  Nicolas

  Please, contact administrator
  for this information.

  #170738 Copied Theme version: 4.1.1 WooCommerce version: 3.1.1
  6 Answers
  

  Amzy Leel

  Participant

  August 24, 2017 at 06:20

  Hi,

  I do not understand your site language.
  Check this for enabling the guest check out : https://docs.woocommerce.com/document/configuring-woocommerce-settings/#section-12

  Regards,

  #170744 Copied
  

  Amzy Leel

  Participant

  August 24, 2017 at 06:21

  And, do not forget to update the theme to the latest version

  #170745 Copied
  

  Toimata

  Participant

  August 24, 2017 at 11:50

  Hi,
  I switched the language to english. Could you please have a look ?
  I already updated the theme before and the issue is still here.
  Thanks for your help.

  #170760 Copied Theme version: 4.1.1 WooCommerce version: 3.1.1
  

  Toimata

  Participant

  August 24, 2017 at 12:44

  I already tryed to update the theme and woocommerce but it’s not due to this.

  #170762 Copied
  

  Toimata

  Participant

  August 24, 2017 at 13:06

  It’s ok i fixed it with the host support, i just needed to make a cache exclusion for the shopping page.
  Thank you !

  #170763 Copied
  

  Rose Tyler

  Support staff

  August 25, 2017 at 10:00

  Hello,

  Sorry for the delay.
  We are glad that you sorted out.

  Regards

  #170821 Copied
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