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  Lily

  Participant

  June 29, 2017 at 23:10

  Hi,

  We have just updated the theme and alot of product images have disappeared.

  See here:https://screencast.com/t/FMHiHUof1

  But if I go into the product edit I can see the image is still a featured image. See here: https://screencast.com/t/vMycuGeBiK

  I have tried replacing the image with another image and that works, but even if I removed the image, replace with another one ( when I update product this image shows on front end) and then replace that with the correct image it still doesn’t show.

  Can you help?

  #166744 Copied
  4 Answers
  

  Lily

  Participant

  June 29, 2017 at 23:21

  I should add this is only on the product pages, the iamges are showing on their respective products pages.

  #166745 Copied
  

  Rose Tyler

  Support staff

  June 30, 2017 at 13:38

  Hello,

  Please try to regenerate thumbnails with the plugin https://wordpress.org/plugins/regenerate-thumbnails/ and resave settings in wp-admin panel > Settings > Permalinks.

  Regards,
  Rose Tyler.

  #166792 Copied
  

  Lily

  Participant

  July 2, 2017 at 22:50

  Hi,

  The regeneration appears to have corrected issue.

  Thanks

  #166887 Copied
  

  Rose Tyler

  Support staff

  July 4, 2017 at 10:43

  Hello,

  I’m glad that problem was solved.
  Feel free to ask if you need any other help.

  Regards,
  Rose Tyler.

  #167015 Copied
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