Rev. Slider 5.4.3.1 – Youtube Video Not Working

This topic has 7 replies, 2 voices, and was last updated 6 years, 11 months ago ago by Rose Tyler

  • Avatar: khoavo
    khoavo
    Participant
    May 15, 2017 at 09:07

    Hi, did Youtube updated their API again? All of a sudden the embedded Youtube video is not playing when used. It was working prior.

    There’s a new Rev Slider v5.4.3.2 Rev Slider currently available.

    When will you have this ready for us to download?

    6 Answers
    Avatar: khoavo
    khoavo
    Participant
    May 16, 2017 at 07:33

    Hello??

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 16, 2017 at 09:16

    Hello,

    We have checked the version that is available on codecanyon.net and this is 5.4.3.1 only. Plugin authors have not updated plugin version there and we can’t get it to share our customers.
    We’ll upload the new version once it will be available on CC.

    On our test site, Youtube video is working fine with new plugin version. Could you please provide wp-admin credentials and specify where exactly you are using video, so we could check?

    Regards,
    Rose Tyler.

    Avatar: khoavo
    khoavo
    Participant
    May 16, 2017 at 21:54

    The problems seems to be for browsers on MAC only. PC browsers seems to work fine. As well as on Mobile Devices.

    I use a Cover/Pause Image, when I click on it to play the video, the browser tab shows “Connecting to Youtube”, and it would stall.

    Would the HTML5 Video option work faster and smoother than Youtube video?

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 17, 2017 at 15:38

    Hello,

    Could you please provide wp-admin access in Private Content so we could check it?
    https://www.themepunch.com/revslider-doc/video-layers/

    Regards,
    Rose Tyler.

    Avatar: khoavo
    khoavo
    Participant
    May 18, 2017 at 06:02

    Hi, apparently it’s working fine now. Must have been a Youtube issue, odd. But all good now.

    Thank you for your response!

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 18, 2017 at 07:10

    Hello,

    You’re welcome!

    Regards,
    Rose Tyler.

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