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  Sidneyluiz

  Participant

  April 27, 2017 at 21:56

  Hi, I update my theme but it asked for the theme activation code again. I input it and it worked. But my website was all broken with this new update. So I restore the backup and did an offline version to fix all that is broken, but once I update it again it asked again for the code. I will fix all I need to fix but I am afraid that when I do to do the update on the live website I am going to get the error “You have reached activation number limit”, because I’ll be doing that around 3 am and your support will not be available I would like a guarantee that this won’t happen.

  Please, contact administrator
  for this information.

  #161580 Copied
  1 Answer
  

  Amzy Leel

  Participant

  April 28, 2017 at 05:33

  As per the new update many options are OFF in 8theme panel.
  you can just ON it when you update your site.
  if you are encountered by the activation limit issue,

  We need to verify if you are license owner.
  Please, contact us via contact form on ThemeForest.

  And provide us your license code https://themeforest.net/user/8theme .
  Also, tell us what is the domain where you use our theme.

  contact via TF form http://prntscr.com/eyqe4q

  #161600 Copied
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