• 

  emeliech

  Participant

  April 11, 2017 at 20:06

  Hello,

  All of a sudden I cannot add a new widget to any of the widget areas,
  or more or make changes.
  When I refresh eveything is back to how it was.
  If I added a widget to additional shop area, it is gone as soon as I refresh..

  The only change I made today, was to tick in this: http://prntscr.com/ev4a90 a
  Because my footer did not look the same on all pages.

  Do you have any ideas?

  Thank you
  Emelie

  #159665 Copied Theme version: Latest WooCommerce version: Latest
  3 Answers
  

  Rose Tyler

  Support staff

  April 12, 2017 at 07:29

  Hello,

  Please update Visual Composer plugin and then check https://www.8theme.com/download-plugins/page/2/

  Regards,
  Rose Tyler.

  #159692 Copied
  

  emeliech

  Participant

  April 12, 2017 at 09:00

  Hi,
  I have updated the plugin,
  but I still can’t add any widgets.

  What could be wrong?

  Thanks
  Emelie

  #159719 Copied
  

  Rose Tyler

  Support staff

  April 12, 2017 at 09:54

  Hello,

  I’ve checked it and saw the same situation with official WooCommerce theme – Storefront. We’ll be able to help you only in case problem appears with our theme only and works fine with Storefront.
  When I disabled all 3rd-party plugins, widgets got working.
  Now I’ve activated them back. You can deactivate them one by one to find the needed plugin.

  Regards,
  Rose Tyler.

  #159729 Copied
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