Variation problem - by KoolAide187 - on WordPress WooCommerce support

This topic has 6 replies, 2 voices, and was last updated 8 years, 10 months ago ago by Rose Tyler

  • Avatar: KoolAide187
    KoolAide187
    Participant
    April 11, 2017 at 14:05

    I’ve noticed my variations items in my single product areas isn’t showing the variation selection when you select it from the drop down. Also when I go to make sure my pictures for each variation are still in there. I can’t even get the variations or anything else to pull up to even check.

    I switched to storefront theme and it is working fine. So I am guessing it is your theme. Any help to fix this glitch?

    Please, contact administrator
    for this information.
    5 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 12, 2017 at 10:54

    Hello,

    I’ve checked it https://gyazo.com/62c48b632e02559c4777069932691d75
    Is your problem solved?

    Regards,
    Rose Tyler.

    Avatar: KoolAide187
    KoolAide187
    Participant
    April 12, 2017 at 13:25

    That’s strange. It must be my browser doing it. I use firefox. I just switched to chrome and the problem doesn’t appear. I guess it isn’t an actual issue then. What’s strange is it all worked fine on firefox before I did the woocommerce or theme update. I don’t suppose you were using firefox were you?

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 12, 2017 at 13:33

    Hello,

    I’ve checked it in Firefox and seems it works fine there also.
    Try to clear browser cache and make sure that you are using the last Firefox version.

    Regards,
    Rose Tyler.

    Avatar: KoolAide187
    KoolAide187
    Participant
    April 12, 2017 at 13:57

    Sure enough. That fixed it. Sorry for the newbie error report.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 12, 2017 at 14:04

    Hello,

    You’re welcome!

    Regards,
    Rose Tyler.

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